USARC DEERS Support Services

The solicitation W91247-26-R-A010 is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside for DEERS Support Services to be performed across thirty-three locations within the continental United States and overseas, supporting Identification Card Offices that issue and manage Department of Defense identification cards including the Common Access Card for the United States Army Reserve Command. The contract is a Firm Fixed Price arrangement with a thirty-day phase-in period beginning on 06 July 2026, followed by a base performance period from 06 August 2026 through 05 July 2027, and includes two one-year option periods extending through 05 July 2029. The NAICS code is 561110 with a small business size standard of $12.5 million, and all offerors must be registered in SAM with an active CAGE code and UEI. Proposals must be submitted electronically by 10:00 a.m. EST on 12 June 2026, and paper submissions are not accepted. The award will be made using the Lowest Price Technically Acceptable (LPTA) method, with technical acceptability determined by successful passage through three pass/fail gates: Mission Capability (assessed through Phase-in Approach, Management Approach, and Staffing Approach), Price (must be complete, fair, reasonable, balanced, and accurate), and Past Performance (requiring documentation of at least three years of similar government or commercial contracts). The Statement of Work, detailed in the Performance Work Statement and supporting Technical Exhibits, requires the contractor to provide all personnel, equipment, materials, and non-personal services necessary for ID and CAC issuance, eligibility verification, and DEERS data maintenance, with mandatory deliverables including a Quality Control Plan within 30 days of award and an OPSEC Plan within 90 to 180 days. Performance will be continuously monitored against thresholds defined in the Performance Requirements Summary, with non-compliance directly impacting the contractor’s CPARS rating. Contract administration requires adherence to strict security protocols including compliance with NISPOM, personnel background verification, and limited security clearances only as necessary, while maintaining confidentiality of sensitive data under Title 18 U.S. Code. The contractor must also maintain specific insurance levels, comply with federal reporting requirements including executive compensation and subcontract disclosures, and coordinate all invoicing and deliverable submissions through the