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User Adoption and Training Services

Active

State & Local

Response Deadline12/01/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The User Adoption and Training Services subcontract focuses on providing specialized training and onboarding for prime contractors involved in digital engagement projects for the City of Charlotte. The selected provider must possess instructional design expertise to develop comprehensive user manuals, produce instructional videos, and facilitate live training webinars tailored for city employees and administrators. The primary deliverables for this engagement include the creation of detailed training manuals and the successful certification of onboarded users. This opportunity is categorized under NAICS code 611430 and is associated with the City of Charlotte in North Carolina, with a response deadline set for December 1, 2026.

General Info

User adoption and training services for City of Charlotte digital engagement projects.

Agency

North Carolina → City of Charlotte

NAICS

611430 - Professional and Management Development Training

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 269-2027-038.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Digital Engagement and Communications Platform

AI Contract Breakdown

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Timeline

PostedNov 2

subcontract

Response DeadlineDec 1

Submission deadline

Response Deadline

12/01/2026, 10:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyNorth Carolina → City of Charlotte

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → City of Charlotte

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs training and onboarding for prime contractors on City of Charlotte digital engagement projects. Develops user manuals, creates instructional videos, and conducts live training webinars for City employees and administrators. Requires instructional design expertise. Delivers training manuals and certified onboarded users.

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