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Digital Engagement SaaS Provisioning

Active

State & Local

Response Deadline12/01/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Digital Engagement SaaS Provisioning subcontract provides cloud-based software licenses to prime contractors supporting the City of Charlotte. The selected platform must facilitate multi-channel communications, including newsletter distribution, survey tools, event management, and stakeholder database management. To ensure security and accessibility, the provider is required to maintain SOC 2 Type II certification and adhere to ADA and Section 508 compliance standards. The contract focuses on the delivery of active software licenses and full platform access under NAICS code 513210.

General Info

SaaS subcontract for City of Charlotte providing multi-channel communication software and security compliance.

Agency

North Carolina → City of Charlotte

NAICS

513210 - Software Publishers

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 269-2027-038.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Digital Engagement and Communications Platform

AI Contract Breakdown

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No documents to break down

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Timeline

PostedNov 2

subcontract

Response DeadlineDec 1

Submission deadline

Response Deadline

12/01/2026, 10:00:00 PM UTCin 29 days

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Organization & Contact Information

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AgencyNorth Carolina → City of Charlotte

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → City of Charlotte

Office AddressN/A

ContactsNo contact information available

Full Description

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Supplies cloud-based software licenses for prime contractors on City of Charlotte digital engagement projects. Provides a platform for multi-channel communications, newsletter distribution, survey tools, event management, and stakeholder database management. Requires SOC 2 Type II security certification and ADA/Section 508 compliance. Delivers active software licenses and platform access.

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