Utility Invoice

The Department of Public Safety of Texas is soliciting proposals to establish a contract for Utility Invoice Processing Services under solicitation number 405-26R0012764, posted on May 18, 2026, with responses due by June 5, 2026. The contract, classified under NAICS code 561410, will be administered by Ruben Reyes, who serves as both Contract Administrator and primary point of contact, with Zulia Cutler named as Contract Monitor. The scope requires vendors to manage the full lifecycle of utility invoices, including electronic or physical redirection, high-quality digital imaging of paper invoices, compliance stamping per state prompt payment law, receipt verification, and rigorous validation of billing data. All work must be performed in Texas, with deliveries restricted to normal business hours unless otherwise approved. The contract has an initial term of three years and may be extended for up to six months for transition purposes or unilaterally renewed upon written notice. Vendors must submit comprehensive pricing under a mandatory schedule that includes separate line items for electronically processed invoices, paper invoices, and other electronic means, with no minimum guarantee of compensation and services provided on an as-needed basis. Proposals must include a full set of mandatory exhibits: the Information and Certifications Form, HUB Subcontracting Plan, Texas Identification Number application, W-9 form, Verification of Experience, Criminal Justice Information Services compliance documentation, and others. Vendors are required to certify eligibility by confirming they are not debarred, suspended, or listed on terrorism watch lists, not majority-owned by citizens of designated countries including China, Iran, North Korea, or Russia, and free from energy company boycotts, unremitted child support obligations, or employment of recently retired state agency executives. Compliance with the Texas Public Information Act is required, and all submissions must be formatted in 12-point sans serif font on standard paper with electronic bookmarks and a table of contents; internet links are considered non-responsive. Key personnel must demonstrate experience in project management, supervisory roles, business processes, software and hardware installation, and programming. Security protocols mandate CJIS compliance, fingerprint-based background checks for personnel, and visible DPS ID badges for on-site work. Invoicing must be itemized, include the contract number and remittance address, and be emailed to both the Contract Monitor and apinvoices@dps.texas.gov, with payment governed by the Texas Prompt Payment Act, favoring electronic funds transfer and due within