VHA-Office of Finance-Recovery Audit Services (Contract No. 36C10X26C0002)

Contract 36C10X26C0002 was awarded competitively to Cotiviti Gov Services, LLC to provide Recovery Audit Services for the Department of Veterans Affairs Office of Finance. The scope of work includes audit management, the operation of a Customer Service Center, and the investigation of claims to ensure compliance with federal and VA regulations. The contract is structured as a performance-based incentive agreement with a fixed-percentage-of-recovery payment model, where the contractor receives 7% of identified recovered amounts. The period of performance consists of a base year from December 1, 2025, to November 30, 2026, with four subsequent one-year option periods extending the total potential duration through November 30, 2030. Performance is primarily remote from the contractor's facilities in South Jordan, Utah, with deliverables submitted to the VA Office of Finance in Washington, DC. Key requirements include maintaining a 95% accuracy rate in validation audits and resolving provider inquiries within five business days. Personnel must undergo specific background investigations and obtain PIV cards for system access. Administration is managed by the Strategic Acquisition Center in Frederick, Maryland, with payments processed electronically via the VA Electronic Invoice Presentment and Payment System based on internal VA recovery data rather than traditional contractor invoicing.