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MDE Appointment Scheduling and Claimant Notification

Active

Federal

Response Deadline10/26/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The MDE Appointment Scheduling and Claimant Notification subcontract supports prime contractors on Department of Veterans Affairs projects, specifically for the Sac Frederick office. The selected provider will be responsible for managing telephone access for scheduling, issuing notification letters to claimants within a strict 24-hour window, and maintaining call recordings for audit purposes. Key deliverables include the scheduled appointments, the notification letters, and the associated call recordings. Due to the nature of the work, the contractor must ensure full HIPAA compliance and undergo VA personnel vetting. This opportunity falls under NAICS code 561422, with a response deadline set for October 26, 2026.

General Info

Agency

Department Of Veterans Affairs → Sac Frederick (36C10X)

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

MD

Set-Aside

NONE

Documents

This scope was carved out of 36C10X27R0001.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Q403-DRAFT RFP Medical Disability Examinations-Next Generation (MDE-NG)

AI Contract Breakdown

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No documents to break down

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Timeline

PostedOct 13

subcontract

Response DeadlineOct 26

Submission deadline

Response Deadline

10/26/2026, 08:00:00 PM UTCin 10 days

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → Sac Frederick (36C10X)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Veterans Affairs → Sac Frederick (36C10X)

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs administrative scheduling and claimant notification for prime contractors on Department of Veterans Affairs (VA) projects. Manages telephone access for scheduling, issues notification letters within 24 hours, and maintains call recordings for audit. Requires HIPAA compliance and VA personnel vetting. Delivers scheduled appointments, notification letters, and call recordings.

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