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Multi-lingual Transit Dispatch Services

Active

State & Local

Response Deadline11/16/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

North Carolina → Town of Wendell

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

NC, USA

Set-Aside

NONE

Documents

This scope was carved out of 677-PL27-01.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Eastern Wake Microtransit Operations

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 5

subcontract

Response DeadlineNov 16

Submission deadline

Response Deadline

11/16/2026, 08:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyNorth Carolina → Town of Wendell

ContactsNo contacts available

OfficeN/A

Organization / AgencyNorth Carolina → Town of Wendell

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs multi-lingual call-in dispatch and customer support for prime contractors on Town of Wendell microtransit projects. Operates a call-in center for riders unable to use mobile apps, coordinates ride requests, and communicates with drivers to maintain a maximum 30-minute wait time. Requires multi-lingual proficiency and dispatch software integration. Delivers 24/7 or scheduled customer support and dispatching.

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