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NEMT Beneficiary Intake and Scheduling Center

Active

State & Local

Response Deadline11/06/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The NEMT Beneficiary Intake and Scheduling Center is a subcontract focused on providing administrative brokerage services for prime contractors working on Michigan Department of Health and Human Services projects. The primary scope of work involves managing beneficiary calls, verifying eligibility through the CHAMPS system, and scheduling the most cost-effective transportation modes. To execute these tasks, the contractor will utilize IVR and dispatching software to manage encounter files and must provide detailed scheduled trip reports and verified eligibility logs. Strict adherence to regulatory standards is required, specifically regarding HIPAA compliance for the handling of protected health information and ensuring ADA accessibility. This opportunity is categorized under NAICS code 561422, with a response deadline set for November 6, 2026.

General Info

Subcontract for NEMT administrative brokerage, eligibility verification, and scheduling services ending November 2026.

Agency

Michigan → Lansing

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

MI, USA

Set-Aside

NONE

Documents

This scope was carved out of 260000002254.

The full solicitation package (20 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP-491-260000002254-3 | NEMT Broker for Medicaid FFS Beneficiaries

AI Contract Breakdown

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Timeline

PostedOct 7

subcontract

Response DeadlineNov 6

Submission deadline

Response Deadline

11/06/2026, 08:00:00 PM UTCin 21 days

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Organization & Contact Information

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AgencyMichigan → Lansing

ContactsNo contacts available

OfficeN/A

Organization / AgencyMichigan → Lansing

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs administrative brokerage functions for prime contractors on Michigan Department of Health and Human Services projects. Fields beneficiary calls, verifies eligibility via the CHAMPS system, and schedules the least-costly transportation mode. Utilizes IVR and dispatching software to manage encounter files. Requires HIPAA compliance for handling PHI and ADA accessibility. Delivers scheduled trips and verified eligibility logs.

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