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Member Trip Scheduling and Call Center Services

Active

State & Local

Response Deadline11/24/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

State of Louisiana

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

LA, USA

Set-Aside

NONE

Documents

This scope was carved out of Doc2358929885.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Transportation Broker for Medicaid Fee-for-Service Program for LDH

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Timeline

PostedOct 15

subcontract

Response DeadlineNov 24

Submission deadline

Response Deadline

11/24/2026, 04:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyState of Louisiana

ContactsNo contacts available

OfficeN/A

Organization / AgencyState of Louisiana

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs member intake and trip scheduling for prime contractors on Louisiana Department of Health (LDH) Medicaid projects. Operates a call center to coordinate medical appointments and handle member escalations. Requires HIPAA-trained agents and VoIP infrastructure. Delivers scheduled trips and resolved member inquiries.

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