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Member Coordination and Scheduling Support

Active

State & Local

Response Deadline11/24/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for Member Coordination and Scheduling Support involves providing essential operational services for prime contractors working on Louisiana Department of Health Medicaid projects. The selected provider will manage call center operations focused on trip requests, appointment confirmations, and no-show management. To ensure compliance and operational efficiency, the contractor must maintain CRM and IVR infrastructure and ensure all staff complete mandatory HIPAA training. Key deliverables include the provision of detailed scheduled trip logs and comprehensive member communication records. Interested parties should note that the response deadline for this opportunity is November 24, 2026, at 4:00 PM. The project falls under NAICS code 561422 and is managed through the Louisiana Procurement office.

General Info

Subcontract for Louisiana Medicaid member coordination, scheduling, and call center operations.

Agency

Louisiana → Procurement

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

LA, USA

Set-Aside

NONE

Documents

This scope was carved out of Doc2358929885.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Transportation Broker for Medicaid Fee-for-Service Program for LDH

AI Contract Breakdown

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Timeline

PostedOct 15

subcontract

Response DeadlineNov 24

Submission deadline

Response Deadline

11/24/2026, 04:00:00 PM UTCin about 1 month

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Organization & Contact Information

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AgencyLouisiana → Procurement

ContactsNo contacts available

OfficeN/A

Organization / AgencyLouisiana → Procurement

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs member coordination and scheduling for prime contractors on Louisiana Department of Health Medicaid projects. Operates call center services for trip requests, appointment confirmation, and no-show management. Requires HIPAA training for all staff and CRM/IVR infrastructure. Delivers scheduled trip logs and member communication records.

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