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Video Solution Support and Training Provider

Active

State & Local

Response Deadline11/20/2026, 08:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the Video Solution Support and Training Provider involves providing technical support and training for prime contractors on projects for the Commonwealth of Massachusetts Executive Office of Technology Services and Security. The scope of work includes performing regular software maintenance, resolving support tickets for 25 users, and delivering both training materials and on-premises training sessions at the agency address in Boston. The selected provider is required to adhere to all agency data management and confidentiality agreements while delivering comprehensive maintenance logs and ensuring staff are properly trained. This opportunity is categorized under NAICS code 541519, with a response deadline set for November 20, 2026.

General Info

Subcontract for technical support, software maintenance, and training for Massachusetts EOTSS by 2026.

Agency

Massachusetts → Executive Office of Technology Services and Security

NAICS

541519 - Other Computer Related Services

Place of Performance

Boston, MA, 02108, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1060-ITD00-ITD00-134895.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ 26-05205 Accessible Video Player Hosting

AI Contract Breakdown

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Timeline

PostedOct 28

subcontract

Response DeadlineNov 20

Submission deadline

Response Deadline

11/20/2026, 08:00:00 PM UTCin 21 days

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Organization & Contact Information

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AgencyMassachusetts → Executive Office of Technology Services and Security

ContactsNo contacts available

OfficeN/A

Organization / AgencyMassachusetts → Executive Office of Technology Services and Security

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides technical support and training for prime contractors on Commonwealth of Massachusetts EOTSS projects. Performs regular software maintenance, resolves support tickets for 25 users, and delivers training materials and on-premises sessions at the Agency address. Adheres to Agency data management and confidentiality agreements. Delivers maintenance logs and trained staff.

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