RFQ 26-05205 Accessible Video Player Hosting

The Executive Office of Technology Services and Security for the Commonwealth of Massachusetts is seeking an accessible video player and hosting solution for content embedded on Mass.gov. The goal is to enhance digital accessibility and equity for all constituents through a solution that supports up to 25 users and can be delivered as a cloud-based SaaS, on-premises, or IaaS/PaaS model. The scope includes software procurement along with setup, implementation, configuration, support, maintenance, and training services. All provided products and services must comply with Enterprise Information Security Standards and Policies, and any software code must adhere to industry best practices from recognized bodies such as NIST and SANS. This solicitation is open to current bidders on Statewide Contract ITS86, with a response deadline of November 20, 2026. Awards are based on best value, evaluating technical requirements, cost, and the bidder's experience through three professional references. The agency may also utilize oral presentations and demonstrations to adjust scoring. Certified small businesses are highly desired for contracts with an annual spend under 250,000 dollars. Selected contractors must adhere to strict data management and confidentiality agreements, and those providing GenAI solutions must warrant that their systems generate unbiased and accurate results. Payment is contingent upon the submission of a Deliverable Acceptance Form signed by the Agency Project Manager within 45 days of task completion.