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This Government Contract opportunity from California was posted on July 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Virtual Agent – AI Chatbot Support

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC is issuing a Request for Information (RFI) to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management (UM) workflows. The primary objective is to modernize the evaluation of medical necessity, appropriateness of care, provider compliance, and program integrity for federal and state healthcare programs. The scope of the RFI covers a wide range of capabilities, including clinical operations such as intake, prior authorization, and appeals, as well as workflow automation, provider engagement portals, data interoperability using HL7, FHIR, and X12 standards, and the integration of AI and advanced intelligence. This opportunity is open to a broad range of small business entities, including SDB, WOSB, HUBZone, VOSB, and SDVOSB certifications, under NAICS code 541512. Interested respondents must notify Noridian via email to gain access to the Agiloft Contract Management System, where all official correspondence and submissions must be conducted. Responses are required to be submitted using a specific templated spreadsheet by September 21, 2026. Following a comprehensive review of the submissions, Noridian may invite selected respondents to participate in solution demonstrations during the fourth quarter of 2026. Respondents must certify that they are not debarred or suspended and have no conflicts of interest that would prohibit contracting with Noridian.
Noridian Healthcare Solutions, LLC

POSTED

about 14 hours ago

DEADLINE

in 9 days
NAICS: 541512
New
Federal
W912DY26RA030 OFFICIAL SOLICITATION_ AMENDMENT 2 FOR UTILITY MONITORING AND CONTROL SYSTEMS VI
Solicitation # W912DY26RA030
Solicitation W912DY26RA030 is a sealed bid for the Utility Monitoring and Control Systems (UMCS) VI Multiple Award Task Order Contract (MATOC), issued by the U.S. Army Corps of Engineers, Huntsville Engineering and Support Center. The contract seeks qualified contractors to provide procurement, installation, and maintenance and service support for Facility Related Control Systems (FRCS), including HVAC, SCADA, fire alarm, electronic security, and utility metering systems for U.S. Army and Department of Defense facilities. This MATOC features a seven-year ordering period with an aggregate capacity of 5.1 billion dollars shared among all awardees. The scope includes both domestic and OCONUS performance across the European, Pacific, MidEast, and Caribbean regions. Award eligibility is based on a qualifying offer approach where offerors must be determined as responsible sources and receive an Acceptable rating across three evaluation factors: Technical/Management Approach, Past Performance, and Small Business Participation. Price is not evaluated for the base MATOC award but will be a factor for individual task orders. Proposals must be submitted electronically via the Procurement Integrated Enterprise Environment (PIEE) by July 25, 2026, organized into four specific volumes with strict page limits for technical and small business plans. Key requirements include the ability to obtain Secret security clearances, compliance with the National Industrial Security Program Operating Manual, and the submission of a Small Business Participation Plan.
W2V6 USA Engineering Spt Ctr Huntsvil

POSTED

about 18 hours ago

DEADLINE

in 6 days

AI Contract Overview

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The contract is for the configuration and ongoing maintenance of a ServiceNow Virtual Agent, an AI-powered chatbot designed to deliver automated user support to a user base of 9,510 individuals. This subcontract focuses on deploying and optimizing the chatbot to handle routine inquiries, reduce help desk workload, and improve response times across the organization by leveraging natural language processing and machine learning capabilities. The solution will be tailored to integrate seamlessly with existing service management workflows and ensure consistent, accurate, and proactive user assistance. The work is governed under NAICS code 541512, indicating it falls within the category of custom computer programming services. The contract was posted on July 21, 2026, with a response deadline of July 30, 2026, and is being managed by the Technology Services agency under the California organization. While specific financial terms and performance metrics are not detailed, the scope implies continuous operational support, regular updates, performance monitoring, and user feedback integration to maintain system effectiveness. The place of performance and point of contact information are unspecified, and the contract is accessible via a public procurement portal for interested vendors.

General Info

Configure and maintain ServiceNow Virtual Agent for 9,510 users using AI to automate support and reduce help desk load.

Agency

California → Technology ServicesView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

CA, USA

Set-Aside

NONE

Documents

This scope was carved out of TSD-20271933.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ServiceNow Subscription Renewal FY26-27

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyCalifornia → Technology Services
ContactsNo contacts available
OfficeN/A
Organization / Agency
California → Technology Services
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Configuration and maintenance of ServiceNow Virtual Agent for automated user support via AI-powered chatbot across 9,510 users.

More opportunities from California → Technology Services

Same awarding agency

NAICS: 513210
New
SLED
ZenGRC Subscription Renewal
Solicitation # 2027-IFB-00079
The Technology Services Department of San Mateo County is seeking a qualified, responsible, and manufacturer-authorized vendor to renew its ZenGRC subscription for a three-year term. The period of performance is divided into three annual cycles starting February 1, 2027, and ending January 31, 2030. The primary requirement is the ZenGRC platform subscription with annualized payments, though the County may optionally include the ZenGRC Policy Suite and Trust Center Bundle depending on budget availability. The contract will be awarded to the lowest responsive bid, with evaluations based on the total bid price for the base subscription and a total lump-sum cost for the optional bundle. Bidders must be registered and active in the System for Award Management and provide a Unique Entity ID. Submissions are due by September 22, 2026, via the OpenGov portal and must include a formal quotation, a current W-9, and a SAM report. The contract requires adherence to California tax changes effective January 1, 2027, regarding Software as a Service, and mandates a manufacturer warranty of at least one year. Additionally, vendors must certify they have no recent findings of discrimination and comply with equal employment opportunity and disability access standards. Payment will be processed based on the agreed-upon schedule, with final invoices paid within 30 calendar days of approval.
Software Publishers

POSTED

1 day ago

DEADLINE

in 11 days
View Details

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