Psst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveCLEATUS Webinar: AI for Government Contracting — Free Webinar — Wednesday, October 28 at 2:00 PM ET

Register Free →

Search

Top

Back to Contracts

Visual Interpretation Platform Provider

Active

State & Local

Response Deadline11/20/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

MBTA - Massachusetts Bay Transportation Authority

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Massachusetts Boston, MA, 02116, USA

Set-Aside

NONE

Documents

This scope was carved out of BD-27-1206-MBTA-MBTA-134558.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFP:142-26 Live Agent Visual Interpretation

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PostedOct 17

subcontract

Response DeadlineNov 20

Submission deadline

Response Deadline

11/20/2026, 07:00:00 PM UTCin about 1 month

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more

AgencyMBTA - Massachusetts Bay Transportation Authority

ContactsNo contacts available

OfficeN/A

Organization / AgencyMBTA - Massachusetts Bay Transportation Authority

Office AddressN/A

ContactsNo contact information available

Full Description

Show more

Supplies and maintains a smartphone-based SaaS platform for prime contractors on MBTA rapid-transit projects. Provides a secure mobile application and web interface for video streaming between riders and agents, including call-routing and KPI dashboards. Requires WCAG compliance and secure video streaming APIs. Delivers a functional software platform and monthly system availability reports.

Similar Contracts

Same NAICS industry code

RFP 1255813 UW IRB System

Solicitation # 1255813

The University of Washington is soliciting proposals for a Software-as-a-Service solution to support the Institutional Review Board and the Human Subjects Division. The objective is to replace a legacy system with a modern platform that streamlines workflows, enhances regulatory compliance, and improves the experience for researchers and staff. Key technical requirements include support for federated identity via SAML 2.0 or OpenID Connect, core page load times of two seconds or less for at least 95 percent of interactions, and a recovery time objective of four hours or less. The system must be capable of handling restricted data, utilizing AES-256 encryption at rest, and adhering to Washington State OCIO cybersecurity standards, including a 30-day patching window for critical vulnerabilities. Proposals must be submitted via the University's Workday portal by November 20, 2026, and must include signed confidentiality and MWBE response forms. Evaluation will be conducted by a designated team and may include interviews or presentations. The contract incorporates strict IT security terms, including a cyber liability rider and digital accessibility compliance with the ADA. Vendors are encouraged to meet voluntary participation goals for minority and women-owned businesses. Awarded contractors must maintain relevant records for six years following the contract's termination and provide reasonable access for audits by university or government representatives.

University of Washington

POSTED

about 12 hours ago

DEADLINE

in about 1 month

Institutional Computing Environment (ICE) EffortThe Institutional Computing Environment (ICE) Effort is a competitive small business set-aside contract issued by the NASA Jet Propulsion Laboratory. This initiative focuses on computing environment services under NAICS code 518210, with the primary place of performance located in Pasadena, California. The contract is structured with a period of performance extending through December 31, 2027, and includes available options for extension. Interested parties can find further details regarding this opportunity through the official JPL small business opportunities portal.

NASA Jet Propulsion Laboratory

POSTED

about 13 hours ago

DEADLINE

Accessible E-Text Production (Complex Content)This subcontract involves the transcription and formatting of textbooks into accessible E-Text Word documents for prime contractors working on Government of Ontario Ministry of Education projects. The scope of work focuses on converting complex content, including tables, charts, graphics, and mathematical notation using MathML or LaTeX, to ensure full screen reader compatibility and adherence to accessibility standards. The project is categorized under NAICS code 518210 and is managed by the Ministry of Education. Interested parties must submit their responses by the deadline of November 17, 2026, to provide the required accessible E-Text Word pages.

POSTED

about 14 hours ago

DEADLINE

in about 1 month

DAISY Digital Audio Recording ProductionThis subcontract opportunity involves the conversion of textbooks into DAISY digital audio formats to support prime contractors on projects for the Government of Ontario Ministry of Education. The selected provider will be responsible for recording and formatting audio content using specialized recording software and DAISY-compliant authoring tools to ensure all deliverables meet strict digital audio standards. The project falls under NAICS code 518210 and requires specific expertise in DAISY digital audio production. Interested parties must submit their responses by the deadline of November 17, 2026, to provide the necessary digital audio files as specified in the contract requirements.

POSTED

about 14 hours ago

DEADLINE

in about 1 month

Braille Transcription and ProductionThis subcontract involves the transcription and production of educational textbooks into tactile Braille format for prime contractors working on projects for the Government of Ontario Ministry of Education. The selected provider will be responsible for translating source text and producing original dot matrix Braille pages utilizing specialized translation software and embossers. Due to the nature of the work, the contractor must possess specific expertise in Braille transcription standards tailored for educational materials to ensure the accurate delivery of completed textbooks. The opportunity is categorized under NAICS code 518210 and was posted on October 16, 2026. Interested parties must submit their responses by the deadline of November 17, 2026, at 4:00 PM. This project is managed under the agency of Education for the Government of Ontario.

POSTED

about 14 hours ago

DEADLINE

in about 1 month

LMS Platform Software & Hosting (SaaS)This subcontract agreement is for the provision and hosting of a secure, customizable Software as a Service Learning Management System for prime contractors working on Massachusetts Connections Academy projects. The cloud-based platform must support curriculum delivery, student engagement, and both synchronous and asynchronous instruction for up to 3,000 concurrent K-12 users. To ensure compliance and safety, the provider is required to maintain WCAG accessibility standards and hold certifications for the security of student personally identifiable information. The project is managed by TECCA for the Massachusetts Connections Academy within the Commonwealth of Massachusetts, with the place of performance located in Foxborough. Interested parties must respond by November 13, 2026, regarding this opportunity which falls under NAICS code 518210. The ultimate goal of the contract is the delivery of a fully operational and hosted LMS environment.

TECCA - Massachusetts Connections Academy (MassCA) Commonwealth of Massachusetts Virtual

POSTED

about 16 hours ago

DEADLINE

Auditable Information Security / Cloud Service Provider (CSP)This subcontract opportunity is for an Auditable Information Security and Cloud Service Provider to support prime contractors working on projects for the Texas Comptroller of Public Accounts. The selected provider will be responsible for supplying and managing secure cloud hosting environments specifically designed to protect sensitive state data. A primary requirement of the contract is the implementation of rigorous security controls and the maintenance of an auditable security posture aligned with NIST or ISO 27001 frameworks to prevent data breaches. The scope of work includes the delivery of a secure hosting infrastructure and the provision of detailed security audit logs. Interested parties should note that the response deadline is December 3, 2026. This procurement falls under NAICS code 518210 and is managed through the Texas Comptroller of Public Accounts.

Comptroller of Public Accounts

POSTED

about 16 hours ago

DEADLINE

in about 2 months

Infrastructure Resiliency: Data Center Relocation

Solicitation # 26RFP19987

The State of South Dakota, through the Bureau of Information Technology, is soliciting proposals under RFP 26RFP19987 for the Infrastructure Resiliency Project. The state seeks a qualified data center vendor to provide a secure, scalable, and high-availability physical hosting environment for the relocation of its core technology infrastructure. The scope of work includes the migration of production workloads, networking equipment, production storage arrays, mainframe compute systems, and virtual tape appliances from state-operated facilities to a vendor-provided facility located within the continental United States. The selected provider must adhere to rigorous security and operational standards, including alignment with NIST SP 800-53, FedRAMP, CJIS, and IRS Publication 1075. Key requirements encompass robust environmental protections for power and cooling, strict physical access controls, and comprehensive data sanitization protocols. Vendors are required to submit detailed cost analyses for a three-year period, key personnel resumes, and evidence of past performance. Proposals are due by November 2, 2026, and will be evaluated based on technical competence, IT requirements compliance, resource availability, and project management capabilities.

South Dakota State Government

POSTED

about 22 hours ago

DEADLINE

SilvaStat 360 Subscription and Data ServiceThe SilvaStat 360 Subscription and Data Service is a small business set-aside subcontract under NAICS code 518210, supporting prime contractors on USDA Forest Service projects. The contract provides an active software subscription to the SilvaStat 360 platform, granting users access to wood fiber inventory databases and weekly Lumber Price and Volume Snapshots, which include detailed stumpage charts and cost of production breakdowns. Performance for this contract is based in Albuquerque and requires strict adherence to OMB Memorandum M-16-12 and Section 508 accessibility standards, verified through a VPAT or ACR. The primary deliverables consist of the ongoing software subscription and the delivery of weekly data reports to ensure contractors have current market and inventory intelligence.

USDA Forest Service

POSTED

about 23 hours ago

DEADLINE

International Justice and Public Safety Network (NLETS) Access ProviderThis subcontract, managed by the Department of Homeland Security's C5I Contract Operations Division 2, provides essential monthly user access and line fees for the International Justice and Public Safety Network (NLETS). The primary objective is to ensure that prime contractors working on U.S. Coast Guard information retrieval projects have active, uninterrupted network connectivity and communication lines. To maintain this access, the provider must strictly adhere to all CJIS security policies and certifications. The contract falls under NAICS code 518210 and is focused on delivering reliable network infrastructure to support critical USCG information retrieval operations.

C5I Contract Operations Division 2 (CG-C5I-C2) Kearneysville

POSTED

about 23 hours ago

DEADLINE

Cloud Architecture and Computing ModernizationThe Cloud Architecture and Computing Modernization subcontract, issued by Pae Mission Systems under the Department of Defense, focuses on providing and managing cloud-based computing resources for prime contractors working on Naval Enterprise Networks projects. The scope of work involves implementing modular and interoperable cloud interfaces, migrating legacy systems to adaptable cloud environments, and utilizing PaaS, IaaS, and virtualized environments to ensure portable data standards. The primary objective is to deliver a scalable and interoperable cloud computing environment that adheres to strict regulatory requirements. All deliverables must maintain full FedRAMP compliance and meet the specific cloud security standards mandated by the Department of the Navy. This effort is categorized under NAICS code 518210, emphasizing the modernization of computing architecture for critical naval infrastructure.

Pae Mission Systems

POSTED

about 23 hours ago

DEADLINE

Secure Legal Document Management & Routing SystemThis subcontract for the Federal Deposit Insurance Corporation involves the provision of a secure web-based platform designed for the digitization and routing of served legal documents for prime contractors on legal support projects. The system must support the conversion of physical documents into digital formats and feature configurable routing, multi-factor authentication, and role-based access control. To ensure compliance with Chapter 3 of the LSS Deskbook, the platform is required to maintain detailed audit records for all document receipts and access. The scope of work includes the delivery of a functional portal for electronic document availability, supported by secure cloud hosting and the necessary digitization hardware. Performance for this contract will take place in Arlington, Virginia. Interested parties should note the response deadline of October 29, 2026, for this opportunity categorized under NAICS code 518210.

POSTED

about 23 hours ago

DEADLINE

More opportunities from MBTA - Massachusetts Bay Transportation Authority

Same awarding agency

Accessibility QA and Field Testing Services

Computer Systems Design Services

POSTED

about 8 hours ago

DEADLINE

in about 1 month

Visual Interpretation Agent Services

Telemarketing Bureaus and Other Contact Centers

POSTED

about 8 hours ago

DEADLINE

in about 1 month

RFP:142-26 Live Agent Visual Interpretation

Solicitation # BD-27-1206-MBTA-MBTA-134558

The Massachusetts Bay Transportation Authority (MBTA) is soliciting proposals under RFP 142-26 for a qualified provider to deliver smartphone-based live agent visual interpretation and navigation support for blind and low-vision riders. This service is designed to provide accessible wayfinding and visual interpretation in both indoor and outdoor rapid-transit environments. The contract will be awarded on a best-value basis, with evaluation criteria focusing on the technical solution, user experience, implementation and staffing approach, performance management, and supplier diversity, the latter of which accounts for 25% of the technical scoring. The selected contractor must adhere to strict performance standards, including a service availability rate of at least 99.5%, a call completion rate of 95% or higher, and 100% availability for English and Spanish language coverage. Implementation requires a phased approach involving a functional test plan, quality assurance testing in MBTA environments, and stakeholder approval before production go-live. Administrative requirements include compliance with Massachusetts tax laws, public records retention for seven years, and adherence to the MBTA's standard terms and conditions. Payments are processed via EFT 45 days from invoice receipt, though prompt payment discounts are available for accelerated schedules. Bidders must submit a comprehensive response package including technical and pricing forms, proof of insurance, and small business attestations where applicable.

Translation and Interpretation Services

POSTED

about 8 hours ago

DEADLINE

in about 1 month

Hedge Settlement & Financial Reporting SpecialistThe Hedge Settlement and Financial Reporting Specialist subcontract for the Massachusetts Bay Transportation Authority involves the monthly verification of financial settlements and compliance reporting for prime contractors within MBTA fuel hedging programs. The selected provider will be responsible for validating hedge settlements against current market prices, generating detailed reports on hedge positions and associated gains or losses, and preparing materials for annual Board presentations. This engagement requires a high level of proficiency in financial accounting software and a deep understanding of government financial reporting standards. Based in Boston, Massachusetts, the primary deliverable is the production of monthly settlement verification reports. Interested parties should note the response deadline of November 19, 2026.

Other Accounting Services

POSTED

DEADLINE

in about 1 month

Fuel Hedge Advisor / Energy Risk ConsultantThe Fuel Hedge Advisor / Energy Risk Consultant subcontract involves providing professional fuel hedging, market analysis, and risk management services for prime contractors managing fuel price exposure projects for the Massachusetts Bay Transportation Authority. The selected consultant will be responsible for assessing hedging strategies, monitoring energy markets, and executing transactions through the use of swaps, futures, and forward contracts. To successfully perform these duties, the contractor must utilize financial modeling tools and energy market data feeds to deliver executed hedge contracts and strategic risk recommendations. Qualified candidates must possess at least 10 years of experience in energy commodity hedging. This opportunity is based in Boston, Massachusetts, and falls under NAICS code 541618. Interested parties should note that the response deadline for this solicitation is November 19, 2026.

Other Management Consulting Services

POSTED

DEADLINE

in about 1 month

RFP:122-26 Fuel Hedging Services

Solicitation # BD-27-1206-MBTA-MBTA-134525

The Massachusetts Bay Transportation Authority (MBTA) is soliciting proposals for a qualified Fuel Hedge Advisor to provide professional fuel hedging, risk management, and consulting services. The primary objective is to manage the authority's budget exposure to fuel price fluctuations, specifically regarding a program that hedges approximately 50 percent of its annual fuel usage, which is estimated at 10.5 million gallons for Fiscal Year 2027. The selected advisor must possess at least ten years of demonstrated experience in energy commodity hedging and will be responsible for market analysis, the execution of hedge transactions using instruments such as forwards, futures, and swaps, post-execution contracting support, and the preparation of annual Board presentations. Proposals must be submitted electronically via COMMBUYS by November 19, 2026. The MBTA will award the contract on a best-value basis, utilizing a multi-stage evaluation process that includes pass/fail legal and financial stability screenings followed by a technical evaluation of the bidder's experience, hedging approach, and reporting capabilities. Only the top three highest-scoring technical proposals that maintain a minimum average score of 3 will proceed to the price evaluation. Awarded contractors must adhere to strict insurance requirements, including Commercial General Liability and Workers Compensation, and must comply with various state and federal non-discrimination, labor, and hazard communication standards.

Commodity Contracts Intermediation

POSTED

DEADLINE

in about 1 month

Off-Season Litter and Debris RemovalThis subcontract opportunity involves providing monthly litter and debris removal services for landscaped areas at MBTA transit passenger stations in Boston, Massachusetts. The scope of work is specifically designated for the off-season, running from December 1st through March 31st, to ensure that landscaped areas remain litter-free during the winter months. The selected contractor will be responsible for utilizing appropriate litter collection tools and waste disposal transport to maintain these sites. The solicitation was posted on October 14, 2026, with a response deadline of November 20, 2026. Falling under NAICS code 562111, this project is intended for providers capable of supporting prime contractors on MBTA projects. Interested parties should refer to the official procurement portal for submission guidelines and further technical requirements.

Solid Waste Collection

POSTED

DEADLINE

in about 1 month

Mulch Supply and InstallationThis subcontract for Mulch Supply and Installation involves providing and installing bulk mulch for prime contractors working on MBTA transit passenger station projects in Boston, Massachusetts. The selected provider is responsible for ensuring all materials meet MBTA standards and that mulched beds are delivered with a minimum depth of two inches. To maintain these standards, the contractor must perform annual top-off services, typically scheduled for May, to ensure the minimum two-inch cover is preserved. The solicitation was posted on October 14, 2026, with a response deadline of November 20, 2026, falling under NAICS code 561730.

Landscaping Services

POSTED

DEADLINE

in about 1 month

Certified Weed and Insect Control ServicesThis subcontract opportunity is for Certified Weed and Insect Control Services to support prime contractors on MBTA transit passenger station projects in Boston, Massachusetts. The selected provider will be responsible for maintaining weed-free landscaped areas and protecting vegetation through a combination of chemical treatments, manual weed removal, and weed whacking. Scope of work includes the application of herbicides and insect control products specifically designed to protect trees and shrubs using professional sprayers. To qualify for this engagement, contractors must hold the necessary state and regulatory pesticide applicator certifications. The solicitation was posted on October 14, 2026, with a response deadline of November 20, 2026. This project falls under NAICS code 561730 and is managed by the Massachusetts Bay Transportation Authority.

Landscaping Services

POSTED

DEADLINE

in about 1 month

General Grounds Maintenance and Shrub CareThis subcontract for General Grounds Maintenance and Shrub Care supports prime contractors on MBTA transit passenger station projects in Boston, Massachusetts. The scope of work includes routine lawn mowing, raking, and the trimming and pruning of shrubs to ensure paths remain unobstructed. Additionally, the selected provider is responsible for comprehensive spring and fall debris and leaf removal using commercial-grade mowers and pruning equipment to meet MBTA appearance standards. Compliance and safety are critical components of this agreement, requiring all personnel to be trained in safe equipment operation and MBTA Right to Know and RWP standards. Interested parties must submit their responses by November 20, 2026, under NAICS code 561730.

Landscaping Services

POSTED

DEADLINE

in about 1 month

RFP: 140-26 Landscaping services at the MBTA

Solicitation # BD-27-1206-MBTA-MBTA-134477

The Massachusetts Bay Transportation Authority (MBTA) is soliciting proposals for comprehensive landscaping services across its transit system passenger stations and facilities. The core scope of work includes lawn care, weed and insect control, mulching, and edging to maintain a neat and tidy appearance. Standard services are performed annually from April 1st to November 30th, with specific requirements for spring cleanup in May and June and fall cleanup in November. Additionally, the MBTA has included an optional scope for litter and debris removal services during the off-season from December 1st to March 31st. The contract is structured for a three-year base term with three one-year options. Award selection will be based on best-value, evaluating technical responses, supplier diversity, and price, rather than the lowest bid alone. Bidders must pass legal and financial stability screenings and may be required to participate in an on-site visit if they rank among the top three technical scores. Successful contractors must adhere to strict insurance requirements, including Railroad Protective and Pollution Liability, and comply with Massachusetts Right-to-Know and OSHA hazard communication standards. Proposals must be submitted electronically via COMMBUYS by November 20, 2026, divided into a technical response and a separate price response. The technical volume requires evidence of experience, key personnel qualifications, and certifications, including pesticide applicator certification. Pricing is requested as firm fixed price lump sums across two geographical work areas, with provisions for multi-year escalation and hourly rates for ad hoc services. Performance will be monitored through routine inspections by MBTA Contracting Officers and Station Managers.

Landscaping Services

POSTED

DEADLINE

in about 1 month

General Commercial and Industrial ConstructionThis subcontract opportunity involves general commercial and industrial construction services for the Massachusetts Bay Transportation Authority in Boston, Massachusetts. The selected contractor will work under prime contractors to execute building construction activities specifically for the South Station Crew Base, ensuring all work aligns with the provided project plans and specifications to deliver a completed facility. The project falls under NAICS code 236220 and is located in the 02116 zip code of Boston. Interested parties must submit their responses by the deadline of November 5, 2026, following the solicitation posting on October 7, 2026.

Commercial and Institutional Building Construction

POSTED

DEADLINE

Ready to Pursue This Opportunity?

Get AI-powered intelligence on this solicitation and the ones like it

Every page of the solicitation package shredded into a compliance breakdown

AI-powered matching based on your capabilities and past performance

Competitor and incumbent history on the requirement

Automated alerts on amendments, Q&A deadlines, and award

Join 750+ contractors already using CLEATUS