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VoIP and Cloud Telephony Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for VoIP and Cloud Telephony Services supports prime contractors working on State of Illinois Department of Innovation and Technology projects. The scope of work involves the deployment and management of a fully operational cloud-based voice network, featuring VoIP infrastructure, SIP-based connectivity, softphones, and unified communications platforms. Key technical deliverables include the implementation of call routing, direct inward dialing, voicemail-to-email, auto-attendant services, and conferencing capabilities. To be eligible, providers must maintain FCC Registration and State PUC Authorization. The opportunity is categorized under NAICS code 518210 and is managed through the Illinois Telecommunications agency. Interested parties must submit their responses by the deadline of December 11, 2026.

General Info

VoIP and cloud telephony services for Illinois DIT projects, due December 11, 2026.

Documents

This scope was carved out of 27-448DOIT-ADMIN-B-53810.

The full solicitation package (18 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

27-448DOIT-ADMIN-B-53810 | REBID JPMC Telecom Voices Services - Modern Services

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Organization & Contact Information

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AgencyIllinois → Telecommunications
ContactsNo contacts available
OfficeN/A
Organization / AgencyIllinois → Telecommunications
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides and manages cloud-based voice services for prime contractors on State of Illinois Department of Innovation and Technology projects. Deploys VoIP infrastructure, softphones, SIP-based connectivity, and unified communications platforms. Implements DID, voicemail-to-email, auto-attendant, and conferencing. Requires FCC Registration and State PUC Authorization. Delivers a fully operational cloud-based voice network with configured call routing.

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