This Subcontract opportunity from New York was posted on September 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Crisis Line Technology & Telephony Supply/Support
Contract Overview
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This subcontract for the NYS Office of Mental Health focuses on the supply and maintenance of critical telecommunications infrastructure. The provider is responsible for delivering a scalable system that includes VoIP and telephony hardware, cloud-based call center software, and secure data transmission tools. A primary objective of the contract is to support high-volume crisis calls through the implementation of advanced call routing and queuing systems, ensuring constant system uptime for 24/7 operations. The opportunity is categorized under NAICS code 518210 and was posted on September 10, 2026, with a response deadline of November 12, 2026. The selected provider will work as a subcontractor to prime contractors to ensure the delivery of a fully operational telecommunications environment capable of meeting the rigorous demands of mental health crisis services.
General Info
NAICS
Place of Performance
NY, USASet-Aside
Documents
This scope was carved out of 2138598.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
LGBTQIA+ Youth and Young Adult Crisis Line
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Timeline
Submission Closed
Organization & Contact Information
Full Description
More opportunities from New York → NYS Office of Mental Health
Same awarding agency
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