VoIP and SIP Trunking Network Support

The contract seeks support for troubleshooting and optimizing voice network infrastructure including SIP trunking services, with a specific focus on integration into the IHS network and compliance with Trusted Internet Connection requirements. The work involves ensuring seamless connectivity, performance reliability, and security alignment with federal standards for voice communications used within the Indian Health Service environment. Technical efforts will address configuration issues, latency, call quality, and interoperability between legacy and modern VoIP systems to maintain uninterrupted service delivery. This subcontract is designated as an Indian Small Business Economic Enterprise set-aside, restricted to eligible Native American-owned small businesses under the Department of Health and Human Services. The solicitation is managed by the Nashville Area Indian Health Service, with performance required at Lockport, New York, 14094. The North American Industry Classification System code 518210 identifies the scope as data processing, hosting, and related services, reflecting the technical nature of the support needed. Proposals must be submitted by May 7, 2026, by 7:00 PM ET, with no solicitation number provided, making the SAM.gov link the primary reference for participation.