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VoIP System Configuration and Integration Specialist

Active

State & Local

Response Deadline09/30/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for a VoIP System Configuration and Integration Specialist supports the District of Columbia Child and Family Services Agency by providing technical setup and routing configurations for prime contractors. The specialist is responsible for delivering a fully operational voice system, specifically configuring call routing for the STAAND Call Center, Placement Team, Mental Therapist Crisis Support, and Child Protective Register Clearance lines. Technical execution involves the use of the DialPad Admin Console, VoIP Gateways, and SIP Trunking, with a mandatory requirement for DialPad Certification. The opportunity was posted on September 23, 2026, with a response deadline of September 30, 2026, falling under NAICS code 541512.

General Info

VoIP specialist to configure call routing and systems for DC Child Family Services.

Agency

District of Columbia → Child and Family Services Agency (CFSA)View Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

DC, USA

Set-Aside

NONE

Documents

This scope was carved out of DCRL-2027-A-0009.

The full solicitation package (5 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

CFSA - FY27 - DialPad Voice Application Services - CBE and Open Market

AI Contract Breakdown

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Timeline

PostedSep 23

subcontract

Response DeadlineSep 30

Submission deadline

Response Deadline

09/30/2026, 07:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyDistrict of Columbia → Child and Family Services Agency (CFSA)

ContactsNo contacts available

OfficeN/A

Organization / Agency

District of Columbia → Child and Family Services Agency (CFSA)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical setup and routing configuration for prime contractors on District of Columbia Child and Family Services Agency (CFSA) projects. Configures call routing for the STAAND Call Center, Placement Team, Mental Therapist Crisis Support, and Child Protective Register (CPR) Clearance lines using the DialPad Admin Console, VoIP Gateways, and SIP Trunking. Requires DialPad Certification. Delivers a fully operational, routed voice system.

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