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VRVweb System Operations & Tier 1/Tier 2 Help Desk Support

Active

State & Local

Response Deadline08/21/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The VRVweb System Operations and Tier 1/Tier 2 Help Desk Support subcontract is issued by the Missouri Division of Purchasing Procurements. The primary objective of this engagement is to provide comprehensive daily operational monitoring and technical support for the VRVweb Vital Records System. Key responsibilities include managing user support, troubleshooting system issues, and resolving incidents related to login failures, data entry errors, and the generation of reports. This opportunity is categorized under NAICS code 541512. Interested parties must submit their responses by the deadline of August 21, 2026, following the posting date of August 14, 2026.

General Info

Missouri Division of Purchasing seeks VRVweb system operations and help desk support services.

Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTSView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

MO, USA

Set-Aside

NONE

Documents

This scope was carved out of STATE 0000000539SL.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

VRVweb Vital Records System-Maintenance and Support CT222199001 Amendment 05

AI Contract Breakdown

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Timeline

PostedAug 14

subcontract

Response DeadlineAug 21

Submission deadline

Response Deadline

08/21/2026, 07:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyMissouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

ContactsNo contacts available

OfficeN/A

Organization / Agency

Missouri → PROC OA DIVISION OF PURCHASING PROCUREMENTS

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Office AddressN/A

ContactsNo contact information available

Full Description

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Provide daily operational monitoring, user support, troubleshooting, and incident resolution for the VRVweb Vital Records System, including login issues, data entry errors, and report generation assistance.

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