W074--Multifunction Device Lease and Support Services Atlanta VA Medical Center (VA-26 00053801)

The U.S. Department of Veterans Affairs, through the Technology Acquisition Center in Eatontown, New Jersey, has awarded a sole-source, firm-fixed-price contract to Cynergy Professional Systems, LLC, a Women-Owned Small Business and Economically Disadvantaged Women-Owned Small Business, for the full-service lease and maintenance of multifunction devices at the Atlanta Veterans Administration Medical Center and all Community Based Outpatient Clinics across Georgia. The contract, identified by solicitation number 36C10B26Q0331 and contract number 36C10B26P0015, has a one-year period of performance from May 1, 2026, through April 30, 2027, with an estimated total value of $996,606.60. The scope includes the provision of all necessary equipment, on-site technical support with one full-time personnel member available 40 hours per week, and comprehensive maintenance services for MFDs, excluding paper supplies. Deliverables include a Contractor Project Management Plan, monthly progress reports, a staff roster, and documentation related to AI systems and compliance monitoring, all submitted electronically via Microsoft 365 or PDF. Compliance with stringent federal and VA-specific regulations is mandatory, including FISMA 2014, FIPS 140-3, Section 508 accessibility standards, VA Directives 0710 and 6102, and the Privacy Act of 1974. Security requirements are extensive: contractor personnel must sign the VA Information Security Rule of Behavior, are prohibited from using removable media, and must ensure VA information is segregated from non-VA data and never returned upon termination without written approval. Media sanitization must be completed and self-certified within 30 business days after contract closeout. All ICT delivered must meet WCAG 2.0 Level AA accessibility guidelines, and contractors must adhere to the VA Code of Business Ethics and Conduct. Invoicing is required electronically through the VA’s designated portal, with payments processed via Electronic Funds Transfer; WAWF and IPP are not authorized. Specific clauses such as 52.203-17 on nondisclosure, 852.204-71 on unclassified information security, and 852.219-75 on subcontracting limitations, along with deviations noted in some clauses, further reinforce the security, compliance,