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This Government Contract opportunity from National Aeronautics And Space Administration was posted on May 6, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Warranty Upgrade and Technical Support (Silver Support Plan)

Closed
Federal

Contract Overview

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A one-year Silver Support Plan is being offered under a subcontract issued by the NASA Shared Services Center on behalf of the National Aeronautics and Space Administration, providing comprehensive technical support that includes parts, labor, travel, remote monitoring, and on-site applications support with a guaranteed two-business-day response target. The contract is categorized under NAICS code 811212 and was posted on May 6, 2026, with submissions due by 8:00 PM ET on May 8, 2026. The support scope ensures rapid troubleshooting and resolution of technical issues across all covered systems, with onsite presence as needed to maintain operational continuity. Although specific performance locations and point of contact details are not provided, the agreement is structured to deliver reliable, timely service to support NASA’s critical operations under a standard warranty upgrade framework.

General Info

One-year Silver Support Plan for NASA with two-day response, covering parts, labor, travel, and on-site technical support.

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

MS

Set-Aside

NONE

Documents

This scope was carved out of 80NSSC26931729Q.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Illumina MiSeq i100 Plus System Purchase

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyNational Aeronautics And Space Administration → NASA Shared Services Center
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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One-year Silver Support Plan including parts, labor, travel, remote monitoring, and on-site applications support with a 2-business-day response target.

More opportunities from National Aeronautics And Space Administration → NASA Shared Services Center

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