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This Award Notice opportunity from Department Of Defense was posted on September 3, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Wiesbaden Commissary Total Maintenance Services

Awarded
HQC01026QE021Federal

Contract Overview

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The Defense Commissary Agency is seeking a commercial contractor to provide comprehensive maintenance services for the Wiesbaden commissary facility in Germany, covering all building systems, infrastructure, and food handling equipment under a non-personal services arrangement. The contractor must manage a qualified, English-speaking workforce capable of delivering at least 70% of all work internally without subcontracting, and must maintain a 24/7 Contract Manager on stand-by. Maintenance responsibilities are divided into three tiers: preventive maintenance through scheduled inspections and servicing; unscheduled maintenance requiring cost estimates within 14 days and completion within 45 days of approval; and emergency maintenance demanding an on-site response within three hours for issues threatening life, safety, or critical operations such as refrigeration failures, with repairs exceeding €3,000 requiring government authorization before full execution. All work must be tracked exclusively through the government’s Service Order Management System, and contractors must coordinate daily with store management to minimize disruption to retail operations while managing access passes for personnel. The contractor is required to submit comprehensive Safety and Quality Control Plans shortly after contract award to ensure compliance with commercial standards and EU regulations, and must maintain detailed reporting on equipment inventory, updated quarterly, along with monthly maintenance findings and an annual refrigerant leak report. The facility’s operational integrity depends on strict adherence to these protocols, as well as consistent communication and coordination with agency personnel. The solicitation, identified as HQC01026QE021 and classified under NAICS code 238990, was posted on July 16, 2026, with responses due by August 14, 2026. Point of contact for questions is Nicholas Ruppert, with secondary support from Daniel Ellis, and the contract’s performance location is Wiesbaden, Hesse, Germany. An amendment has been issued to correct the Solicitation Helpdesk link referenced in the posting.

General Info

Contractor to provide full maintenance services at Wiesbaden commissary, including preventive, unscheduled, and emergency repair with 3-hour response for critical failures.

Contract Value

$873,466.15

NAICS

238990 - All Other Specialty Trade Contractors

Place of Performance

Wiesbaden, DE-HE, DEU

Set-Aside

NONE

Award Issued Date

Documents

23
XLSX, High priority: read this firstpricing-worksheet
High
XLSX, High priority: read this firstpricing-worksheet
High
XLSX, High priority: read this firstsample-work-orders
High
PDF, High priority: read this firstq-and-a
High
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstamendment
High
XLSX, High priority: read this firstdelivery-matrix
High
PDF, High priority: read this firstsow
High
PDF, High priority: read this firstsow
High
PDF, High priority: read this firstspecifications
High
XLSX, High priority: read this firstperformance-requirement-summary
High
PDF, High priority: read this firstqasp
High
PDF, High priority: read this firstamendment
High
PDF, High priority: read this firstq-and-a
High
PDF, High priority: read this firstrfp
High
XLSX, Low priorityother
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XLSX, Low priorityinventory-list
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XLSX, Low priorityother
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PDF, Low priorityspecial-notice
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PDF, Low priorityspecial-notice
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PDF, Low priorityother
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PDF, Low priorityq-and-a
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Timeline

5 updates
PhaseAwarded
Posted

Solicitation

Notice updated

The notice description changed.

Notice updated

The notice description changed.

Notice updated

Response deadline changed from Aug 14, 2026 to Aug 17, 2026. The notice description changed.

Notice updated

Response deadline changed from Aug 17, 2026 to Aug 21, 2026. The notice description changed.

Notice updated

The notice description changed.

Awarded

Contract was awarded

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Commissary Agency- Eur Area
Contacts2 people available
OfficeAPO, AE, 09021, USA
Office AddressAPO, AE, 09021, USA
Contacts
Nicholas Ruppert

Full Description

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Date: 20 Aug 2026 Response to industry questions: See attached A.15.01.03.17 Solicitation Attachment 8 Question and Answer.


Amendment 4: A.15.01.01(HQC01026QE021 A0004): Updated pricing worksheet by removing contractor workorder system pricing from the worksheet and added a line in the PM section miscellaneous item for inventory variation.


A.15.01.03.10 Solicitation Attachment 1 Pricing Worksheet is renamed to A.15.01.03.10 Updated Solicitation Attachment 1 Pricing
Worksheet


Amendment 3 A.15.01.01 (HQC01026QE021 A0003): Removing CLINs 0004, 1004, and 2004 from the solicitation and resultant contract, and answering questions received from industry.


Amendment 2: A.15.01.01 (HQC01026QE021 A0002): Changing CLINs 0004, 1004, and 2004 from priced to not priced, providing a site visit map, and answering questions received from industry.


Amendment 1: A.15.01.01 (HQC01026QE021 A0001): Correcting the Solicitation Helpdesk Link. See attached for more information.


The Defense Commissary requires a commercial contractor  to provide comprehensive maintenance services at the Wiesbaden commissary facility and equipment in Germany. This is a non-personal services requirement where the contractor manages their own workforce to keep all building systems, infrastructure, and food handling equipment safe, compliant and continously operational.


The contractor is responsible for three tiers of facility and equipment maintenance:


  • Preventive Maintenance (PM): Scheduled inspections, functional cleanings, and routine servicing to prevent unexpected failures.

  • Unscheduled Maintenance (UM): Repairs for non-critical unexpected failures. The contractor must submit a cost estimate within 14 days and complete the work within 45 days of approval.

  • Emergency Maintenance (EM): 24/7 immediate response for issues threatening life, safety, or critical operations (e.g., refrigeration loss). Technicians must be on-site within 3 hours. For repairs over €3,000, the contractor must stabilize the issue and await government approval before completing the full repair.


Operation and Personnel Requirements:


  • Qualified Workforce: The contractor must provide qualified, English-speaking personnel (including a 24/7 Contract Manager) and maintain the internal workforce capacity to complete at least 70% of all requested work without subcontracting.

  • System Tracking: All work orders, estimates, and deliverables must be tracked exclusively through the government's web-based Service Order Management System (SOMS).

  • Base Access & Coordination: The contractor must manage installation access passes for its direct employees and conduct brief, daily check-ins with store management to coordinate work around retail operations.


Compliance and Quality Assurance:


  • Reporting: The contractor must submit an initial 100% equipment inventory (updated quarterly), monthly maintenance findings, and an annual refrigerant leak report.

  • Safety & Quality Plans: Comprehensive Safety and Quality Control Plans (QCP) must be submitted shortly after contract award to ensure adherence to commercial standards and EU regulations.




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The Defense Commissary Agency is seeking innovative commercial approaches for comprehensive Facility and Equipment maintenance services for commissaries in the Ansbach, Germany area. The required scope of work includes preventative, unscheduled, and 24/7/365 emergency maintenance to ensure continuous operations and prevent inventory loss. Prospective contractors must demonstrate rapid on-site emergency response capabilities, utilize Computer-Aided Facility Management systems, and adhere to transparent fixed-price quoting and reporting procedures. All services must fully comply with German and European Union statutory requirements, as well as Department of War safety and warranty standards. This effort is structured as a Commercial Solutions Opening with a multi-phased evaluation process consisting of a Solution Brief, a Presentation, and a Commercial Solution Proposal. The government intends to establish a long-term partnership for up to five years, potentially structured as a base period with one or more option periods. Awards may be issued as fixed-price contracts pursuant to FAR Part 12. Eligible firms must possess a Unique Entity ID and be registered in the Procurement Integrated Enterprise Environment Wide Area Work Flow application. Evaluation factors emphasize responsiveness, technical merit, innovation, affordability, and the mitigation of technical and schedule risks.
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