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This Solicitation opportunity from Connecticut was posted on June 12, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

WPCA RFP - Billing, Collections, Consumption Data Analysis, Payment Processing,

Closed
2025.0440State & Local

Contract Overview

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The City of Stamford has released a Request for Proposal seeking a contractor to support its Water Pollution Control Authority (WPCA) by improving billing, collections, consumption data analysis, payment processing, and customer service operations. The intent is to streamline and enhance the effectiveness of these vital functions for the WPCA. The contractor will be tasked with end-to-end management of these services, including the analysis of consumption data, processing of payments, maintaining accounts receivable, developing accurate billing systems, ensuring efficient collections, and providing responsive customer service to address billing inquiries. The contract duration runs from June 12, 2025, at 5:00 AM EDT through July 17, 2025, at 4:00 PM EDT. The work will be performed in Stamford, Connecticut, and is open to all vendors without any set-aside or special certification requirements. The estimated contract value ranges from $500,000 to $2,000,000. Interested bidders can access all documents and submit inquiries through the city’s online procurement portal, with a project opening deadline of July 17, 2025. The project manager is Rhudean Bull, and the primary contact for questions is James Dignoti.

General Info

Stamford seeks contractor for WPCA billing, collections, data analysis, payment, and customer service, June-July 2025.

Place of Performance

CT, USA

Set-Aside

NONE

Documents

0

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyConnecticut → City of Stamford
Contacts1 person available
OfficeN/A
Office AddressN/A

Full Description

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2025.0440, WPCA RFP - Billing, Collections, Consumption Data Analysis, Payment Processing, & Customer Service RFP Opening: July 17, 2025 at 4:00 PM No RFP Deposit or Pre-Proposal Meeting Project Manager: Rhudean Bull, WPCA Administration Manager All Proposal and Bid documents, drawings and specifications can be viewed/ downloaded from ProcureWare (https://stamfordct.procureware.com). All questions regarding the solicitation must be submitted online via the Clarifications feature within ProcureWare.

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