Contracting Officer

Kathleen Klotzbach serves as a Contract Specialist for the Department of Veterans Affairs (Agency Code 36C776), where she plays a central role in executing strategic acquisitions to modernize veteran healthcare infrastructure. Her responsibilities include managing the full lifecycle of procurement actions for consulting and support services critical to facility operations and technological advancement. She specializes in non-construction service contracts aligned with the agency’s mission to enhance clinical capacity and digital health systems, with a focus on management consulting, logistics optimization, and temporary staffing solutions. Klotzbach ensures compliance with federal acquisition regulations while advancing mission-critical objectives through efficient, transparent contracting practices. She maintains consistent working relationships with a core group of established contractors, including RWH Capital LLC, Bridger Richard JV LLC, Hurley JV, LLP, Veterans Contracting Group, Inc., and The Trevino Group, Inc. These partnerships reflect a preference for experienced firms capable of delivering complex, integrated services across multiple VA facilities. Klotzbach’s contracting approach emphasizes performance-based outcomes and long-term vendor collaboration, fostering accountability and operational continuity in support of national healthcare delivery goals. Her procurement patterns show a strong preference for open competition, with 76.5% of awards issued without set-asides. However, she actively supports socioeconomic objectives, dedicating 23.5% of her portfolio to Service-Disabled Veteran-Owned Small Business (SDVOSB) set-asides, demonstrating a deliberate commitment to veteran-owned enterprise participation. This balance reflects a strategic alignment with VA’s dual mission of operational excellence and veteran economic empowerment. Klotzbach’s primary technical focus lies in NAICS 541614 (Process, Physical Distribution, and Logistics Consulting Services), which accounts for 75% of her acquisitions, followed by administrative management consulting (541611) and temporary help services (561320). She routinely procures specialized consulting services to streamline clinical workflows, optimize supply chain logistics, and support EHR infrastructure modernization, positioning her as a key enabler of VA’s digital and operational transformation initiatives.