RESOLUTION SERVICES, L.L.C

Resolution Services LLC specializes in delivering expert employment equity, investigative, and administrative management services to federal agencies, with deep proficiency in EEO counseling, discrimination investigations, and personnel background screening. The firm provides end-to-end support for federal workforce compliance, including the conduct of impartial EEO investigations, mediation support, and civil rights complaint resolution under federal regulations. Their technical expertise spans investigative methodology, case management systems, regulatory compliance frameworks, and confidential fact-finding protocols tailored to federal sector standards. A key differentiator is their consistent engagement with agency civil rights offices, ensuring culturally competent, legally defensible outcomes that uphold due process and administrative fairness. The company maintains strong, recurring relationships with the Department of Justice and Department of Homeland Security, where it supports EEO complaint systems and internal civil rights investigations, particularly for the U.S. Coast Guard and other DHS components. Additional experience includes work with the Consumer Financial Protection Bureau on mediation services, the Department of Commerce on human resources support, and the Department of State on EEO program execution. These engagements reflect a pattern of trusted, long-term partnerships centered on mission-critical workforce integrity and compliance. Resolution Services operates primarily under NAICS 541611 for administrative management consulting and 561611 for investigation and background services, positioning itself as a niche provider in federal human capital compliance. The firm focuses on the public sector’s internal workforce governance market, serving agencies requiring rigorous, impartial, and timely resolution of employment disputes and personnel vetting. As a Women-Owned Small Business and Woman-Owned Business certified contractor based in Lawrence, Kansas, Resolution Services leverages its small business status to deliver agile, client-responsive services within federal procurement frameworks while maintaining compliance with federal affirmative action and equal opportunity mandates.