TELESOURCE SERVICES INC

Telesource Services Inc. specializes in the repair, maintenance, and technical support of computer and office equipment for federal agencies, with a focus on ensuring operational continuity of mission-critical hardware. Their core capabilities include diagnostic troubleshooting, component replacement, firmware updates, and preventive maintenance for enterprise-grade computing systems, printers, scanners, and peripheral devices. The contractor delivers field-based and depot-level service support, emphasizing rapid response, compliance with federal asset management protocols, and adherence to standardized maintenance workflows. Their technical expertise centers on legacy and modern office automation systems, with an emphasis on minimizing downtime through proactive servicing and inventory management aligned with government supply chain requirements. Telesource Services has demonstrated experience supporting the Department of Justice and the General Services Administration. For the DOJ, they have provided contractor personnel to fulfill administrative support roles tied to equipment maintenance operations, suggesting integration into law enforcement technology ecosystems. With GSA, they have participated in the Federal Supply Schedule program, indicating a proven ability to meet federal procurement standards and deliver services through established government-wide acquisition vehicles. The company’s primary industry focus is on NAICS 811212, which encompasses the repair and maintenance of computer and office machines—a niche requiring hands-on technical proficiency, calibration skills, and familiarity with government-owned equipment inventories. This specialization positions them as a reliable provider for agencies maintaining large fleets of aging or specialized hardware where vendor support is limited or cost-prohibitive. Telesource Services Inc. is a small business structured as a 2L entity, headquartered in Bolton, Massachusetts. The company holds no federal certifications but maintains a focused presence in the federal maintenance services market, serving agencies that rely on physical IT infrastructure resilience. Their geographic positioning supports Northeastern federal operations while remaining eligible for nationwide service delivery under GSA schedules.