1-Year Warranty and Device Support Service

The contract entails a one-year warranty and device support service for thermal imaging cameras, covering defects in design, materials, and workmanship. This includes comprehensive repair or replacement of defective units and ongoing technical support to ensure continued operational functionality. The service is required to be delivered in support of equipment used by the Department of National Defence in Petawawa, with all warranty obligations binding for the full twelve-month period following device deployment. The contract is structured as a subcontract under the NAICS code 811212, and responses must be submitted by July 25, 2026, with the solicitation publicly posted on June 25, 2026, under the Government of Canada’s procurement portal.