2026-RFP-07 Bylaw Records Management System Software

The City of Penticton is seeking proposals for the implementation of a new Records Management System specifically designed for its Bylaw operations, aiming to modernize how calls, responses, and enforcement actions are tracked and managed. The required software must support detailed labeling and dynamic reporting, complex relational tracking of incidents, modern API-based data connections, full mobile compatibility, and seamless integration with the City’s Geographic Information System to enhance spatial data utilization. The system must also enable efficient data capture and retrieval to improve operational transparency and decision-making across Bylaw services. All technical and functional expectations are outlined in Attachment A – Core Functional Requirements, which serves as the definitive guide for proposers. This solicitation, identified as 2026-RFP-07 and assigned the number BC230348, was posted on June 4, 2026, with responses due by July 7, 2026. It falls under NAICS code 518210 and is managed by the City of Penticton, though incorrectly listed under the Government of Canada in the agency field. Proposals must be submitted to the Contracting Authority, Jessica Nagy, via procurement@penticton.ca. The system must be fully operational and aligned with the City’s existing digital infrastructure, supporting long-term scalability and ease of use for frontline staff. The successful vendor will be expected to deliver not only the software but also comprehensive implementation and ongoing support services to ensure sustained functionality and user adoption.