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2030 Census Questionnaire Assistance (2030 CQA)

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Department of Commerce is seeking a contractor to establish and manage a multi-channel contact center for the U.S. Census Bureau in support of the 2030 Census Questionnaire Assistance program. The selected provider will be responsible for the entire lifecycle of the operation, including the design, testing, installation, operation, and eventual decommissioning of all necessary systems, facilities, and processes. The contractor must provide all essential management, supervision, equipment, and labor to ensure the effective performance of the program requirements. This comprehensive effort focuses on delivering the technology and human resources needed to facilitate public assistance for the 2030 Census, with performance centered in Suitland.

General Info

Contractor to manage multi-channel contact center for 2030 Census Questionnaire Assistance in Suitland.

Agency

Department of Commerce

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

SUITLAND, MD, USA

Set-Aside

NONE

Documents

0

No documents available

Documents will appear here when they are available.

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Timeline

PostedAug 21

forecast

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Organization & Contact Information

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AgencyDepartment of Commerce

Contacts2 people available

OfficeN/A

Organization / Agency

Department of Commerce

Office AddressN/A

Contacts

JAHARI E PIERSOL

contact@example.gov

DOC OSDBU

contact@example.gov

Full Description

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This contract shall be a vehicle for the U.S. Census Bureau (USCB) to create, test and operate a multi-channel contact center in support of the 2030 Census Questionnaire Assistance (2030 CQA) program.This solicitation will include all efforts and technology required to design, test, fine-tune, install, operate and decommission the contact center systems, facilities, processes and human resources in support of the 2030 Census. The contractor shall provide all management, supervision, equipment and labor, and shall plan, schedule, coordinate, and ensure effective performance of all 2030 CQA requirements.

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