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24/7/365 Mission Systems Sustainment and Help Desk

Open

Federal

Response Deadline12/07/2026, 10:00:00 AM CST

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The 24/7/365 Mission Systems Sustainment and Help Desk is a small business set-aside subcontract supporting USTRANSCOM-Aq projects at Scott Air Force Base. The contract focuses on providing Tier II and Tier III technical sustainment and operational troubleshooting for prime contractors. Key responsibilities include managing user accounts and training within the SMS Production Environment and JWICS across both classified and unclassified environments to ensure sustained system uptime and the efficient resolution of technical support tickets. Personnel assigned to this effort must possess a Secret or TS/SCI security clearance and maintain DoD 8140 certifications. The opportunity is categorized under NAICS code 541519 and is managed by the Department of Defense. Interested parties should note the response deadline of December 7, 2026.

General Info

Small business subcontract for USTRANSCOM technical sustainment and help desk support at Scott AFB.

Agency

Department Of Defense → Ustranscom-Aq

NAICS

541519 - Other Computer Related Services

Place of Performance

Scott Air Force Base, IL, 62225, USA

Set-Aside

SBA

Documents

This scope was carved out of AoI003.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AoI 003 Single Mobility System (SMS)

AI Contract Breakdown

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Timeline

PostedNov 6

subcontract

Response DeadlineDec 7

Submission deadline

Response Deadline

12/07/2026, 10:00:00 AM CSTin about 1 month

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Organization & Contact Information

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AgencyDepartment Of Defense → Ustranscom-Aq

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → Ustranscom-Aq

Office AddressN/A

ContactsNo contact information available

Full Description

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Provides Tier II and Tier III technical sustainment and operational troubleshooting for prime contractors on USTRANSCOM-Aq projects. Manages user accounts and training across classified and unclassified environments using the SMS Production Environment and JWICS. Requires Secret or TS/SCI clearance and DoD 8140 certifications. Delivers sustained system uptime and resolved technical support tickets.

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