This Government Contract opportunity from Department Of Defense was posted on July 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7/365 Telephonic Technical Support

Closed

Federal

Submission Closed08/07/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract requires the provision of 24-hour-a-day, 365-day-a-year telephonic technical support for the R5 Nurse Call System, encompassing triage of reported issues, remote diagnostics, escalation of complex problems, and direct assistance to end users. Support must be available continuously to ensure uninterrupted operation of the system in a critical healthcare environment, with responders trained to handle technical faults and user inquiries promptly and effectively. The work is to be performed in support of a Department of Defense facility located at Fort Sam Houston with a place of performance zip code of 78234, and the contract is classified as a subcontract under NAICS code 541519 for other computer-related services. The opportunity was posted on July 21, 2026, with proposals due by August 7, 2026, at 5:00 PM.

General Info

24/7 telephonic support for R5 Nurse Call System at Fort Sam Houston, DoD facility, NAICS 541519.

Agency

Department Of Defense → W6QM Micc-Fdo Ft Sam HoustonView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

DWG, TX, 78234, USA

Set-Aside

NONE

Documents

This scope was carved out of W9124J26RNCSY.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Sole Source: Brooke Army Medical Center (BAMC) Nurse Call System

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJul 21

subcontract

Response DeadlineAug 7

Deadline has passed

Submission Closed

08/07/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W6QM Micc-Fdo Ft Sam Houston

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QM Micc-Fdo Ft Sam Houston

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide round-the-clock telephonic technical support for the R5 Nurse Call System, including triage, remote diagnostics, escalation, and user assistance.