This Government Contract opportunity from Department Of Defense was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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24/7 Network Monitoring & Helpdesk Support

Closed

Federal

Submission Closed08/07/2026, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Network Infrastructure & Cybersecurity Hardening

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in 30 days

AI Contract Overview

The contract titled 24/7 Network Monitoring & Helpdesk Support requires the provider to deliver continuous, round-the-clock monitoring of internet performance with a guaranteed four-hour response time for alerts, ensuring rapid detection and mitigation of network issues. End-user helpdesk support is included to assist with day-to-day technical inquiries and system access problems, complemented by a commitment to resolve all reported incidents within a single workday to minimize operational disruption. The work is to be performed at a location in DWG with a zip code of 78234, and the solicitation is structured as a subcontract under a Total Small Business Set-Aside, meaning only small businesses qualify to bid. The North American Industry Classification System code 541512 categorizes this as computer systems design and related services, and the contract is issued by the Department of Defense under the FA3016 502 Cons Cl office, with responses due by August 7, 2026.

General Info

24/7 network monitoring with four-hour response, helpdesk support, incident resolution in one workday, DWG 78234, small business set-aside.

Agency

Department Of Defense → FA3016 502 Cons ClView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

DWG, TX, 78234, USA

Set-Aside

SBA

Documents

This scope was carved out of FA301626Q0172.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

METC Commercial Internet Services

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedJul 17

subcontract

Response DeadlineAug 7

Deadline has passed

Submission Closed

08/07/2026, 03:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA3016 502 Cons Cl

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA3016 502 Cons Cl

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide continuous monitoring of internet performance with 4-hour alert response, helpdesk support for end users, and incident resolution within one workday.