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This Government Contract opportunity from Department Of Homeland Security was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

24/7 Technical Support Center Operations

Closed
Federal

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The contract involves operating a 24/7 technical support center dedicated to addressing software issues, monitoring system problems, and managing field equipment malfunctions, including coordination with dispatch services. The work is to be performed primarily in San Juan and is classified as a subcontract under a HUBZone set-aside, emphasizing participation from historically underutilized business zones. The contract falls under the NAICS code 541512, which pertains to computer systems design and related services. Issued by the Department of Homeland Security's Border Enforcement Contracting Division, this contract seeks a reliable technical support operation to ensure continuous availability and rapid response to technical challenges. The solicitation was posted on May 11, 2026, with a submission deadline of June 10, 2026. This effort supports critical infrastructure by maintaining effective communication and technical troubleshooting to enhance operational readiness and security.

General Info

Operate 24/7 tech support center in San Juan, subcontract under HUBZone, NAICS 541512.

Agency

Department Of Homeland Security → Border Enforcement Contracting Division

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

San Juan, PR, USA

Set-Aside

HZC

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Border Enforcement Contracting Division
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Homeland Security → Border Enforcement Contracting Division
Office AddressN/A
ContactsNo contact information available

Full Description

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Operate a 24/7 telephone support center to handle software issues, monitoring problems, and field equipment malfunctions with dispatch integration.