This Government Contract opportunity from Department Of Homeland Security was posted on May 11, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
24/7 Technical Support Center Operations
Contract Overview
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AI Contract Overview
The contract involves operating a 24/7 technical support center dedicated to addressing software issues, monitoring system problems, and managing field equipment malfunctions, including coordination with dispatch services. The work is to be performed primarily in San Juan and is classified as a subcontract under a HUBZone set-aside, emphasizing participation from historically underutilized business zones. The contract falls under the NAICS code 541512, which pertains to computer systems design and related services. Issued by the Department of Homeland Security's Border Enforcement Contracting Division, this contract seeks a reliable technical support operation to ensure continuous availability and rapid response to technical challenges. The solicitation was posted on May 11, 2026, with a submission deadline of June 10, 2026. This effort supports critical infrastructure by maintaining effective communication and technical troubleshooting to enhance operational readiness and security.
General Info
Agency
NAICS
Place of Performance
San Juan, PR, USASet-Aside
Documents
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Timeline
Submission Closed
