65--Preventive Maintenance and Repair support on Nuance Dictaphone System
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The Great Plains Regional Contracting Office plans to award a sole source, firm fixed price maintenance contract to Nuance Communications, beginning October 1, 2010, through September 30, 2011. This 12-month contract covers preventive maintenance and repair support for the Nuance Dictaphone System software and hardware at Reynolds Army Community Hospital, Fort Sill, OK. Because Nuance holds the proprietary rights to the software and services, maintenance must be conducted by Nuance-certified technicians, who may provide support via VPN access, help desk assistance, or on-site visits based on the situation’s requirements. The procurement is classified under NAICS code 811212 with a size standard of $25 million. Although this notice is not a request for quotes or a solicitation of offers, vendors who believe they can deliver equivalent or superior services are invited to submit a written capability statement, proposal, or quotation. Such submissions will be reviewed solely to assess the need for potential competitive procurement. Submissions must be detailed and provided in writing, as verbal responses will not be accepted. All information must demonstrate the offeror’s bona fide ability to perform the required services at no cost or obligation to the government. The point of contact for this procurement is Emerita Torres, Purchasing Technician, reachable by phone or email for any inquiries.
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