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65--Preventive Maintenance and Repair support on Nuance Dictaphone System

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W81K0010T0292Federal

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The Great Plains Regional Contracting Office plans to award a sole source, firm fixed price maintenance contract to Nuance Communications, beginning October 1, 2010, through September 30, 2011. This 12-month contract covers preventive maintenance and repair support for the Nuance Dictaphone System software and hardware at Reynolds Army Community Hospital, Fort Sill, OK. Because Nuance holds the proprietary rights to the software and services, maintenance must be conducted by Nuance-certified technicians, who may provide support via VPN access, help desk assistance, or on-site visits based on the situation’s requirements. The procurement is classified under NAICS code 811212 with a size standard of $25 million. Although this notice is not a request for quotes or a solicitation of offers, vendors who believe they can deliver equivalent or superior services are invited to submit a written capability statement, proposal, or quotation. Such submissions will be reviewed solely to assess the need for potential competitive procurement. Submissions must be detailed and provided in writing, as verbal responses will not be accepted. All information must demonstrate the offeror’s bona fide ability to perform the required services at no cost or obligation to the government. The point of contact for this procurement is Emerita Torres, Purchasing Technician, reachable by phone or email for any inquiries.

General Info

Nuance awarded 12-month sole source maintenance contract for Dictaphone system at Fort Sill.

Agency

N/A

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

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Timeline

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special-notice

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Organization & Contact Information

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AgencyN/A
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Full Description

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Notice of Intent for Sole Source The Great Plains Regional Contracting Office, intends on Sole Sourcing a Firm Fixed Price maintenance contract on or about 7 September, 2010 to Nuance Communications (Period of Performance is 1 October 2010 thru 30 September 2011). This procurement is for 12-months of Preventive Maintenance and Repair support on Nuance Dictaphone System Software and Hardware. Nuance Communications has sole proprietary of software and services which must be provided by Nuance certified technicians. Support may be provided via VPN access, help desk or by having a technician on site as the situation may warrant. The NAICS code of this procurement is 811212 and the size standard is 25M. This notice is neither a request for quotes nor a solicitation of offers; however, vendors believing that they can provide equal or better service may submit in writing a capability statement, proposal, or quotation, which shall be considered by the agency. Information received will be considered solely for the purpose of determining whether conducting a competitive procurement is the best interest of the Government. Responses must provide clear and concise documentation indicating an offereors bona fide capability to provide these services. Verbal responses are not acceptable and will not be considered. All information submitted should support the offerors capability to provide the service required, and shall be furnished at no cost or obligation to the Government. Point(s) of Contact: Emerita Torres, Purchasing Technician, +1 (555) 000-0000, email contact@example.gov, Place of Performance: Reynolds Army Community Hospital, Fort Sill OK

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