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65--Preventive Maintenance and software support on the Dictaphone Equipment System which provides transcription services, transcribing dictation for patient medical documentation.

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W81K0010T0323Federal

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The Great Plains Regional Contracting Office plans to award a sole source, firm fixed price contract to Nuance Communications for a 12-month preventive maintenance and repair support period from October 1, 2010, to September 30, 2011. This contract specifically covers maintenance on both the software and hardware of the Nuance Dictaphone System, which is used for transcribing patient medical documentation. Since Nuance Communications holds proprietary rights to the software and related services, all support must be delivered by Nuance-certified technicians either remotely through VPN access, help desk assistance, or onsite as required. The contract falls under NAICS code 811212, with a business size standard of $25 million. Although this notice is not a request for quotes or offers, the agency invites other vendors who believe they can provide equal or superior services to submit capability statements, proposals, or quotations in writing for consideration. These submissions must clearly demonstrate the vendor’s bona fide ability to perform the required services and are to be provided at no cost or obligation to the government. Verbal submissions will not be accepted. The work will be performed at Bayne-Jones Army Community Hospital, Fort Polk, LA, with Emerita Torres serving as the point of contact for this procurement. The agency will use the responses solely to assess whether a competitive procurement process would better serve the government’s interests.

General Info

Sole source 12-month maintenance contract to Nuance for Dictaphone system at Fort Polk.

Agency

N/A

NAICS

811212 - Computer and Office Machine Repair and Maintenance

Place of Performance

Not specified

Set-Aside

NONE

Documents

0

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Timeline

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special-notice

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AgencyN/A
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Full Description

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Notice of Intent for Sole Source The Great Plains Regional Contracting Office, intends on Sole Sourcing a Firm Fixed Price maintenance contract on or about 7 September, 2010 to Nuance Communications (Period of Performance is 1 October 2010 thru 30 September 2011). This procurement is for 12-months of Preventive Maintenance and Repair support on Nuance Dictaphone System Software and Hardware. Nuance Communications has sole proprietary of software and services which must be provided by Nuance certified technicians. Support may be provided via VPN access, help desk or by having a technician on site as the situation may warrant. The NAICS code of this procurement is 811212 and the size standard is 25M. This notice is neither a request for quotes nor a solicitation of offers; however, vendors believing that they can provide equal or better service may submit in writing a capability statement, proposal, or quotation, which shall be considered by the agency. Information received will be considered solely for the purpose of determining whether conducting a competitive procurement is the best interest of the Government. Responses must provide clear and concise documentation indicating an offereors bona fide capability to provide these services. Verbal responses are not acceptable and will not be considered. All information submitted should support the offerors capability to provide the service required, and shall be furnished at no cost or obligation to the Government. Point(s) of Contact: Emerita Torres, Purchasing Technician, +1 (555) 000-0000, email contact@example.gov, Place of Performance: Bayne-Jones Army Community Hospital, Fort Polk LA

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