9999--VA-FSC Vendor File Operations/Services Request for Information (RFI)

The purpose of this request for information is to identify Service Disabled Veterans Small business (SDVOSB) and Veteran Owned Small Business (VOSB), who are active in System for Award Management (SAM) https://www.sam.gov/ and certified in the Veterans Business ( VETBIZ) http://www.vetbiz.gov/ Vendor Information Page (VIP) and other small businesses. This request is for planning purposes only, and does not constitute a Request for Proposal, a Solicitation, a Request for Quote or, an indication that the Government will award a contract for the items contained in this RFI. This notice is not to be construed as a commitment on the part of the Government to award a contract, nor does the Government intend to pay for any information submitted as a result of this request. furthermore, it does not commit the Government to contract for any services described herein. Submission of any information in response to this market survey is purely voluntary; the Government assumes no financial responsibility for any costs incurred. Your responses may be shared with all stakeholders, thus the information received will not be considered proprietary. Respondents should identify their company name, address, email, telephone number and a name and telephone number of a point of contact having the authority and knowledge to clarify responses with government representatives. Please provide capability statements that relates to the scope of work and the task that the VA-FSC expects to accomplish. Capabilities Statement and Market Information 2 pages (11-point Arial font) Please respond to the following questions: Would your company be interested in proposing for this work? If so, please provide a brief description of your capability to perform the work described in the RFI Scope of work and task located in item 4 Scope of Work provided below. This description should demonstrate your understanding, capability, approach, qualification, and past experience in meeting the work requirements identified in the scope of work and related task. Would your company be able to respond to a solicitation for this work with a short solicitation period (less than 1 month)? Submissions are due NO LATER THAN Friday, November 26, 2021 at 11:59 p.m. and may be made by emailing a response to: contact@example.gov , and contact@example.gov. - This RFI notice is part of the Government's Market Research, a continuous process for obtaining the latest information from industry, with respect to their current and near-term abilities. SCOPE OF WORK The Department of Veterans Affairs (VA), Financial Service Center (FSC) under the authority of The Government Management Reform Act of 1994 and The Military Quality of Life and Veterans Affairs Appropriations Act, 2006, Public Law 109-114 provides an array of financial management professional, and administrative services to VA and Other Government Agencies (OGA). The VA FSC is divided into services that are organized around revenue centers and product lines to better focus service delivery and accountability. The VA-FSC is seeking a service provider to execute its vendor file operations. VA-FSC s vendor file operations include overseeing the VA s centralized vendor file maintained in VA s financial systems, the Financial Management System (FMS) and the Integrated Financial and Acquisition Management System (iFAMS). In the VA-FSC s Vendor Operations, the VA-FSC provides customer service to VA Facilities, commercial vendors, and Veterans in order for the VA to make payments to these vendors for goods and services rendered. To avoid error and fraud, the FSC validates vendor data for vendor requests. The VA-FSC is also responsible for processing IRS tax (Form 1099 MISC, Form 1009 NEC and Form 1099 INT) for entities (Vendors) that are paid for goods and services that are provided to VA. The VA-FSC s Vendor File Operations support vendor payment file requests from all Department of Veterans Affairs administrations. As part of overseeing VA s centralized vendor file maintained in VA s financial systems, the FMS and iFAMS, the VA-FSC updates the vendor files daily, adds new vendor records, changes existing vendor records, and/or deletes existing vendor records. There are currently 2.5M active vendor records in VA s Financial Systems. As part of the vendor file operations, the VA-FSC processes approximately 175k vendor related requests/documents as well as 8,500 IRS tax forms (Form 1099) for adjustment and correction, annually. - VA-FSC Vendor File Operations general responsibilities/tasks: Manage, oversee, and administer VA s centralized vendor file in VA s Financial Systems. Index incoming requests in Document Management System (DMS) and route documents to appropriate queue for processing into the Financial Systems. Validate critical vendor information received to various methodologies such as Internal Revenue Service s (IRS) Tax ID Matching, US Treasury Do Not Pay List, General Services Administration s SAM.gov, internal databases and similar tools to ensure validity and accuracy to prevent fraud Enter vendor information for new or existing vendor requests into various databases and repositories Verify accuracy and completeness of vendor documentation received from VA Stations and Vendors Communicate (written and oral) with customers (stations or vendors) Manage customer service requests through the Customer Relationship Management (CRM) tool Collect and maintain Electronic Funds Transfer (EFT) compliance data for payments Conduct research on documents, vendor records, and payments in response to inquiries regarding EFT payments rejects Use tax identification numbers to establish new vendor records ensuring compliance with the Debt Collection Improvement Act and "Internal Revenue Code" Review IRS CP2100 and CP1313 disk, analyze the data and issue notifications to respective vendors to update vendor file.