ADA Disability Consulting Services

The City of Pasadena Human Resources Department is soliciting proposals under solicitation number 2026-RFP-0528 for comprehensive ADA Disability Consulting Services. The objective is to ensure all municipal services, programs, activities, and facilities comply with Title II of the ADA, Section 504 of the Rehabilitation Act of 1973, and the U.S. Access Board’s Public Rights-of-Way Accessibility Guidelines. The scope of work encompasses policy and program development, staff training, and the management of disability accommodation matters related to workers' compensation. Deliverables span digital content, which must meet WCAG 2.1 Level AA and Section 508 standards, as well as physical infrastructure and public communications. Qualified consultants must have at least five years of current ADA consulting experience and provide three professional references. Proposals must be submitted electronically by October 27, 2026, divided into a technical proposal and a separate price proposal. Evaluation is based on a weighted system: the proposed solution (35%), experience and references (30%), cost (25%), and preferences for local Pasadena businesses (5%) and certified small or micro-businesses (5%). Contract administration requires invoices to be submitted via the City's electronic portal, with price increases capped at the Consumer Price Index for the Los Angeles-Long Beach-Anaheim area. All digital deliverables must undergo automated and manual accessibility testing using assistive technologies like JAWS and NVDA, and must be accompanied by a Voluntary Product Accessibility Template or Accessibility Conformance Report. The contractor is responsible for correcting any noncompliant work at no additional cost, and the City reserves the right to withhold payment or terminate the contract for failure to meet accessibility requirements.