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AJ11--Specialty services to develop IVR System for TeaM OUT

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36C24E23Q0096Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

The Regional Procurement Office (RPO) East plans to negotiate a sole source contract with Tech4Research, LLC for the development and management of Interactive Voice Response (IVR) applications to support the VA Portland's tobacco cessation research study, Teachable Moment to Opt-Out of Tobacco (TeaM OUT). This study aims to boost motivation for quitting tobacco by connecting participants to cessation resources via an IVR system. The contract will cover services including setup, training, hosting, production, and ongoing management of the IVR platform, which is to be modeled on proprietary technology previously developed by Tech4Research under prior VA contracts. Continuity and compatibility with these existing platforms are critical, justifying the sole source procurement approach. The solicitation, identified as 36C24E23Q0096 and posted on March 21, 2023, falls under NAICS code 518210 and is managed by the RPO East office in Pittsburgh, PA. Although the intent is to proceed with sole source negotiations, interested parties were invited to express their interest and capability to provide compatible equipment by March 28, 2023, before a final decision to award directly to Tech4Research is made. The Contracting Officer for this procurement is Ms. Millicent Covert, who will determine whether to conduct a competitive process based on the responses received. This contract follows previous related engagements and continues the use of proprietary systems integral to the TeaM OUT study’s research objectives.

General Info

Sole source contract with Tech4Research for IVR tobacco cessation platform supporting VA Portland study.

Agency

Department Of Veterans Affairs → Rpo East (36C24E)

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

Set-Aside

NONE

Documents

Solicitation 36C24E23Q0096 for IVR System Development for TeaM OUT

presolicitation

Low

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Timeline

PostedMar 21

special-notice

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Rpo East (36C24E)

Contacts1 person available

OfficePITTSBURGH, PA, 15212, USA

Organization / AgencyDepartment Of Veterans Affairs → Rpo East (36C24E)

Office AddressPITTSBURGH, PA, 15212, USA

Contacts

Ms. Millicent CovertContracting Officer

contact@example.gov

Full Description

Regional Procurement Office (RPO) - East intends to negotiate on a sole source basis with Tech4Research, LLC, to purchase services for the setup, training, hosting, production, and management of Interactive Voice Response (IVR) applications for the VA Portland s VA-funded research study, Teachable Moment to Opt-Out of Tobacco (TeaM OUT). STATEMENT OF WORK Background: In this study, Teachable Moment to Opt-Out of Tobacco (TeaM OUT) focuses on increasing cessation motivation by facilitating connections to established cessation resources using an interactive voice response (IVR) system. This study has been approved by the CIRB. Tech4Research, LLC, is the company involved in the development of previous projects awarded sole source for two other VA studies via 36C25021C0112 and, more recently, via 36C26021P0526. Our project platform will be modeled against a design based on proprietary work by Tech4Research from said previous contracts, as well as interface and link to the data in those platforms. For proprietary reasons, it is necessary to utilize the same company to ensure continuity and ease of interface. This will be a new contract for services following 36C26021P0526. This notice of intent is not a request for competitive proposals. Any responsible sources who wish to identify their interest and capability to provide this equipment or equipment that is compatible must notify this Contracting Officer at contact@example.gov NLT Tuesday, March 28, 2023, by 11:59 AM EST. Telephone responses will not be accepted. Upon receipt of the interested parties' notification, the Contracting Officer will determine whether to conduct a competitive procurement or proceed with sole source negotiations.