This Government Contract opportunity from Department Of Defense was posted on September 28, 2020. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Appliance Repair Services for US Army Garrisons in Europe
Contract Overview
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AI Contract Overview
The United States Army Europe requires domestic appliance repair services and the management of repair and common standard item parts for Army Family Housing and Unaccompanied Personnel Housing across Germany, Italy, and Benelux. Under solicitation W564KV20R0014, the contractor is responsible for the planning, administration, and execution of on-call repairs for a vast inventory of approximately 121,982 appliances, including refrigerators, washers, dryers, ranges, and dishwashers. The contract is a firm fixed price agreement where the contractor must adhere to established commercial practices and performance standards, ensuring repairs are completed within specified timeframes. Contract compliance is managed through a Quality Assurance Surveillance Plan and a Performance Requirements Summary, which establish minimum acceptable service levels and remedies for non-compliance. Key operational requirements include the use of specific tools and test equipment in service vehicles, adherence to a detailed labor hour schedule, and a mandatory inspection process where a Domestic Appliances Inspector or Local COR must verify repairs. The contractor is also tasked with managing Government Furnished Property and adhering to strict guidelines regarding the cannibalization of parts. Performance is monitored via customer questionnaires and a rigorous deliverables schedule including quality control plans and work plans.
General Info
Contract Value
$2,503,852.57Place of Performance
AE, 67657, DEUSet-Aside
Award Issued Date
Documents
43AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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