Audiology Equipment Maintenance

The Medical Readiness Contracting Office – West intends to award a sole source, firm fixed-price contract to Natus Sensory Inc for preventative maintenance of Audiology equipment at Carl R. Darnall Army Medical Center in Fort Hood, Texas. The contract, which falls under FAR 12.102(a), is justified due to the exclusive nature of the equipment, proprietary technology, and the unique capability only Natus Sensory Inc can provide, with no other sources reasonably available. The action is not competitive, and no inquiries, briefings, or responses to this notice will influence the award decision or be used in any solicitation process. The contract will be awarded on or about August 1, 2026, under solicitation number W81K0026QA225, and is governed by NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, with a small business size standard of $34 million in annual revenue. All contractual obligations will be performed at Fort Hood, Texas, where the equipment is in use and requires specialized, manufacturer-certified maintenance to ensure operational readiness. The contracting office is part of the Department of Defense under the Office of MRCO West, located in JBSA Fort Sam Houston, Texas, and the primary point of contact is Cameron R. Kunkel. The government has explicitly stated this is not a request for competitive proposals and no telephonic or written inquiries will be accepted as part of this process. The contract does not include any set-aside provisions, and the only source authorized to perform the work is Natus Sensory Inc, whose exclusive licensing and technical specialization make them the sole capable vendor for the maintenance of the specific audiology systems in use at CRDAMC.