Benefits Administration and Open Enrollment Support

The contract calls for comprehensive support of annual open enrollment activities for the California State University Office of the Chancellor, focusing on communications, decision tools, and data processing to assist both active employees and retirees. It requires the provision of secure online portals that enable users to access benefits information, make informed selections, and manage their enrollment securely, along with robust reporting capabilities to track participation and ensure compliance. The work encompasses end-to-end administration during the enrollment period, ensuring accuracy, timeliness, and user accessibility across a large and diverse population. The contract is classified as a subcontract under NAICS code 541214, indicating it relates to accounting, tax preparation, bookkeeping, or payroll services, though the actual scope centers on benefits administration technology and support systems. The solicitation was posted on June 24, 2026, with a response deadline of July 10, 2026, at 4:00 PM. Performance is expected to serve the entire California State University system, though specific locations are not defined. All work must adhere to strict security and data privacy standards to protect sensitive employee and retiree information, and the vendor must deliver scalable, user-friendly solutions that accommodate high volumes of users during peak enrollment periods.