This Government Contract opportunity from Department Of Defense was posted on April 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Bilingual Customer Support Services

Closed

Federal

Submission Closed05/13/2026, 10:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 561410

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in 4 days

AI Contract Overview

The contract involves providing bilingual customer support services in English and Italian at Army Community Service facilities located in Vicenza, Italy. The primary responsibilities include greeting patrons, addressing inquiries, scheduling appointments, and guiding individuals to the appropriate resources. This role is essential for ensuring effective communication and support for service members and their families who may have varying language needs. Issued by the Department of Defense under the solicitation posted on April 13, 2026, the subcontract focuses on customer service efforts aligned with NAICS code 561410, which covers business support services. The deadline for responses is May 13, 2026, and the work will be performed exclusively in Vicenza. This subcontract aims to enhance community support operations through skilled bilingual personnel capable of fostering clear communication and efficient service delivery within the military community.

General Info

Provide bilingual English-Italian customer support at Army Community Service Vicenza, enhancing military community communication.

Agency

Department Of Defense → 0414 Aq Hq Contract AugmentedView Agency

NAICS

561410 - Document Preparation ServicesView NAICS

Place of Performance

VICENZA, IT-34, ITA

Set-Aside

NONE

Documents

This scope was carved out of W912PF-26-R-A005.

The full solicitation package (11 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Consolidated ACS Services-at U.S. Army Garrison (USAG) Italy, Vicenza

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedApr 13

subcontract

Response DeadlineMay 13

Deadline has passed

Submission Closed

05/13/2026, 10:00:00 AM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → 0414 Aq Hq Contract Augmented

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → 0414 Aq Hq Contract Augmented

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide front-line bilingual (English/Italian) customer service at Army Community Service facilities in Vicenza, Italy, including greeting patrons, answering inquiries, scheduling appointments, and directing individuals to resources.