Business Intelligence & Analytics Software Subscription (Income Support)

The contract is for an annual subscription to Business Intelligence and Analytics software specifically tailored for the Income Support module, encompassing user licenses and ongoing technical support to ensure seamless operation and reporting capabilities. This subscription enables authorized users within the North Carolina office of the Department of Health and Human Services to generate, analyze, and manage data-driven insights critical to income support programs, with the software being essential for accurate decision-making and compliance reporting. The procurement is structured as a subcontract under NAICS code 511210, indicating it involves software publishing and related services, and is open for responses until August 21, 2026, with the solicitation posted on August 6, 2026. The place of performance is aligned with the North Carolina office of the agency, though specific city or zip details are not provided. The contract does not specify a set-aside designation or point of contact, and the primary focus remains on sustaining the software’s functionality and support throughout the subscription term to maintain uninterrupted service for income support operations.