This Solicitation opportunity from North Carolina was posted on January 1, 1970. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Call 003 DM00503

Closed

DM00503State & Local

Submission Closed03/04/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Solicitation # S-44300-00018189

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Solicitation # 0000040712

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Atlanta Regional Commission

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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

Atlanta Regional Commission

POSTED

8 days ago

DEADLINE

in 2 months

AI Contract Overview

The contract titled "Call 003 DM00503" is a solicitation issued by the North Carolina Department of Transportation Divisions, focused on providing a suite that includes both Bid Tab Analysis and Competitor Insights. This service enables the searching of historical pricing data for various items and locations, allowing for comprehensive comparisons with other bidders to gain a competitive advantage during the bidding process. The solicitation is related to activities in Buncombe, North Carolina, and is aimed primarily at State, Local, Education, and District (SLED) organizations. The solicitation was posted and has a response deadline on March 4, 2026, indicating a time-sensitive opportunity for potential bidders. While the contract does not specify a set-aside type or NAICS code, it seeks to enhance competitive bidding strategies by leveraging detailed pricing insights, thereby supporting more informed decision-making. Interested parties can submit proposals through the online platform provided by the North Carolina Department of Transportation.

General Info

North Carolina DOT seeks Bid Tab Analysis and Competitor Insights for Buncombe SLED organizations, deadline March 4, 2026.

Agency

North Carolina Department of Transportation Divisions

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Buncombe, NC, USA

Set-Aside

NONE

Documents

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

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Timeline

PhaseClosed

PostedJan 1

Solicitation

Response DeadlineMar 4

Deadline has passed

Submission Closed

03/04/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyNorth Carolina Department of Transportation Divisions

ContactsNo contacts available

OfficeNC, USA

Organization / AgencyNorth Carolina Department of Transportation Divisions

Office AddressNC, USA

ContactsNo contact information available

Full Description

Suite includes both Bid Tab Analysis and Competitor Insights.Search historical pricing for items and locations to crunch comparisons with other bidders for a competitive advantage.