This Solicitation opportunity from Kentucky was posted on January 1, 1970. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Call 404 262140

Closed

262140State & Local

Submission Closed03/26/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541910

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Solicitation # S-44300-00018189

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RFP823 - Secret Shopper/Mystery Shopping Evaluation of the Aging and Disability Resource Connection

Solicitation # RFP823

The Atlanta Regional Commission (ARC) is soliciting proposals for RFP823 to engage a qualified firm to conduct a secret shopper and mystery shopping evaluation of the Aging and Disability Resource Connection (ADRC). The selected contractor will assess the accessibility, responsiveness, and overall customer experience of the ADRC by testing the Platform 28 telephone system and designated email touchpoints. A primary objective is to evaluate staff adherence to policies and the Georgia Division of Aging Services (DAS) Standards of Promptness, specifically regarding contact initiation within two business days and assessment completion within ten business days. The project requires the delivery of a work plan, evaluation protocols, a comprehensive dataset, a draft summary audit report, and a final presentation of findings. The contract is subject to strict compliance with HIPAA, the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and Title VI of the Civil Rights Act. Key performance milestones include the completion of mystery shopping activities by April 15, 2027, and the submission of the final report and presentation by June 15, 2027. Proposals must be submitted as a single PDF or Word document via the ARC procurement portal by December 29, 2026, and must not exceed 15 pages. Evaluation will be based on a variety of factors, including set-up fees, unit costs for phone and email evaluations, and the overall reasonableness and value of the proposal, rather than strictly the lowest price. Site registration and application approval on the procurement portal are mandatory prerequisites for submission.

Atlanta Regional Commission

POSTED

8 days ago

DEADLINE

in 2 months

AI Contract Overview

The contract, issued by the Kentucky Transportation Cabinet, involves a solicitation titled "Call 404 262140," with both the posting and response deadline set for March 26, 2026. This solicitation is aimed at providing a comprehensive suite that includes Bid Tab Analysis and Competitor Insights, designed to enhance competitive advantage by allowing users to search historical pricing data for various items and locations. This enables detailed comparisons with other bidders. The place of performance is specified as Laurel, Kentucky, and the contract falls under the SLED (State, Local, and Education) organization type. Although specific NAICS codes and set-aside details are not provided, the service focuses on delivering valuable market intelligence to support better decision-making during the bidding process. Interested parties can access more information and submit proposals through the designated online portal.

General Info

Kentucky contract for Bid Tab Analysis, Competitor Insights; deadline March 26, 2026; Laurel, KY.

Agency

Kentucky Transportation Cabinet

NAICS

541910 - Marketing Research and Public Opinion Polling

Place of Performance

Laurel, KY, USA

Set-Aside

NONE

Documents

No documents available

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AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed

PostedJan 1

Solicitation

Response DeadlineMar 26

Deadline has passed

Submission Closed

03/26/2026, 02:00:00 PM UTC

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Organization & Contact Information

AgencyKentucky Transportation Cabinet

ContactsNo contacts available

OfficeKY, USA

Organization / AgencyKentucky Transportation Cabinet

Office AddressKY, USA

ContactsNo contact information available

Full Description

Suite includes both Bid Tab Analysis and Competitor Insights.Search historical pricing for items and locations to crunch comparisons with other bidders for a competitive advantage.