Case Management Software for Hidalgo County Community Service Agency

Hidalgo County is soliciting proposals under solicitation number 26-0480-09-18-03 for Case Management Software to support the Community Service Agency. The procurement process is managed by the Hidalgo County Purchasing Department, with a response deadline of September 18, 2026, at 8:00 PM CST. Interested offerors must submit a comprehensive proposal that includes a signed Deficiencies and Deviations Form, a Proposer's Affidavit of Non-Collusion, and a Conflict of Interest Questionnaire in accordance with the Texas Local Government Code. Additionally, applicants must provide a certification regarding debarment, suspension, and ineligibility, as well as a Historically Underutilized Business declaration to support the county's goal of 30 percent HUB participation. The contract requires strict adherence to various federal and local regulations, including Title VI nondiscrimination assurances and 2 CFR 200 Appendix II clauses for federal awards. Depending on the scope of work, contractors may also need to comply with FHWA Form 1273 for federal-aid construction provisions. Mandatory insurance requirements include comprehensive general liability, automobile liability, and workers compensation, with the county named as an additional insured. Evaluation of proposals will include a review of professional references provided via the official county reference form to verify past performance and project success.