This Solicitation opportunity from Rhode Island was posted on May 13, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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CCRI - Comprehensive Customer Relationship Management Software Solution CRM

Closed

RFP24004250State & Local

Submission Closed06/24/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

New

SLED

Intercom System Integration and Technical SetupThis subcontract for Intercom System Integration and Technical Setup involves the high-level installation, configuration, and integration of Valcom head-end controllers and consoles for prime contractors working on Lauderdale County School District projects. The scope of work specifically includes the configuration of VE6090-1 controllers, VE8092 IP consoles, and VEEPL-250 licenses, culminating in system-wide testing and written acceptance coordination to deliver a fully operational integrated system. To be eligible for this engagement, the contractor must hold a Mississippi State Board of Contractors Certificate of Responsibility. The project falls under NAICS code 541512 and is managed through MPTAP in the state of Mississippi.

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DEADLINE

COMPUTER SYSTEM, DIGITA

Solicitation # SPE8EN-27-T-0269

This procurement, issued by DLA Troop Support Construction and Equipment T and IFO EQ under solicitation SPE8EN-27-T-0269, is for the acquisition of 18 digital computer systems. The required item is a Commercial Off The Shelf product, specifically Panasonic Corporation part number FZ-55DZ-0EKM, identified by NSN 7010307006647. The contract is designated as a total small business set-aside under FAR 19.5. Delivery is required within 167 days after the order, with a need ship date of April 26, 2027, and an original required delivery date of August 20, 2027. Shipping is FOB destination to DLA Distribution San Joaquin in Tracy, California. The contract mandates strict adherence to quality and packaging standards, including ASTM D3951 and MIL-STD-129, with the DLA Master List of Technical and Quality Requirements taking precedence. Specific material restrictions are in place regarding the intentional addition of mercury, requiring shock-proof containment for any mercury-containing portable instruments per NAVSEA 5100-003D. Inspection and acceptance will occur at the destination per FAR 52.246-1. Administrative requirements include the use of Wide Area WorkFlow for invoicing and compliance with DFARS regulations regarding the Buy American Act, safeguarding covered defense information, and restrictions on covered defense telecommunications equipment.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

DEADLINE

COMPUTER SYSTEM, DIGITA

Solicitation # SPE8EN-27-T-0271

Solicitation SPE8EN-27-T-0271 is a federal procurement issued by the Defense Logistics Agency for the acquisition of eight digital computer systems, specifically Rugged Science LLC part number REC-MA3001, identified by NSN 7010-01-722-2099. The requirement is designated as a Women-Owned Small Business set-aside with an evaluation preference for HUBZone concerns. Delivery is required within 167 days after the date of order, with a need ship date of April 26, 2027, and a final required delivery date of August 21, 2027. The items are to be delivered FOB Origin to the DLA Distribution DDSP New Cumberland facility in Pennsylvania, where both inspection and acceptance will occur. The contract mandates strict adherence to technical and quality standards, including MIL-STD-129 for marking and MIL-STD-2073-1E for packaging. Special requirements include the prohibition of intentionally added mercury, except for specific functional uses, and the requirement for shock-proof containment for mercury-containing portable instruments per NAVSEA 5100-003D. Administrative compliance requires the use of the Wide Area WorkFlow system for invoicing and payment. Key regulatory clauses are incorporated, including DFARS 252.204-7012 for safeguarding covered defense information, the Buy American Act, and prohibitions against the acquisition of covered defense telecommunications equipment. Offers utilizing additive manufacturing are ineligible for award.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

DEADLINE

COMPUTER SYSTEM, DIGITA

Solicitation # SPE8EN-27-T-0242

Solicitation SPE8EN-27-T-0242 is a federal procurement issued by the Defense Logistics Agency (DLA) Troop Support for the acquisition of three digital computer systems, identified by NSN 7010-01-722-5537 and part number 7K3P8AV from Hewlett-Packard Company. The contract is not a small business set-aside and falls under NAICS code 541512. Delivery is required 167 days after award, with a need ship date of April 26, 2027, and an original required delivery date of July 23, 2027. The items are to be delivered FOB Origin to the DLA Distribution DDSP New Cumberland Facility in Pennsylvania. The contract mandates strict adherence to the DLA Master List of Technical and Quality Requirements, including specific packaging standards under ASTM D3951 and RP001, and marking requirements per MIL-STD-129. Special material restrictions apply, specifically prohibiting the intentional addition of mercury or mercury-containing compounds. Administrative requirements include the use of the Wide Area WorkFlow (WAWF) system for invoicing and payment. Compliance with various federal regulations is required, including the Buy American Act, the Berry Amendment, and DFARS clauses regarding safeguarding covered defense information and the prohibition of certain telecommunications equipment.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

DEADLINE

INSTALLATION AND EQUIP

Solicitation # SPE8EN-27-T-0226

Solicitation SPE8EN-27-T-0226 is issued by DLA Troop Support, Construction and Equipment T and IFO EQ for the procurement of seven installation and equipment kits for data processing, identified by NSN 7010-01-493-4191. The requirement is categorized under NAICS code 541512. Delivery is required within 167 days after receipt of order, with a need ship date of April 26, 2027, and an original required delivery date of October 10, 2027. Shipping is FOB Origin, with the destination for inspection and acceptance being DLA Distribution Jacksonville, Florida. The contract mandates strict adherence to quality and technical standards, including the DLA Master List of Technical and Quality Requirements and MIL-STD-129 for marking and labeling. Packaging must comply with ASTM D3951 and RP001 for palletization. Key compliance requirements include a Cybersecurity Maturity Model Certification (CMMC) Level 2 Self-Assessment and adherence to the Buy American Act and Berry Amendment. Payment and receiving reports must be processed electronically through the Wide Area WorkFlow (WAWF) system. Quotations must be submitted via the DLA Internet Bid Board System (DIBBS) by November 9, 2026.

CONSTRUCTION & EQUIPMENT T & IFO EQ

POSTED

DEADLINE

Cisco Security Maintenance and Support ProviderThis subcontract opportunity is for a Cisco Security Maintenance and Support Provider to deliver technical support and software enhancement services for prime contractors working on Maryland Insurance Administration projects. The scope of work includes providing Basic Cisco Support for Secure Endpoint and Duo, as well as Enhanced Software Support for ASAv30 eDelivery and FPR2120 Threat Defense, utilizing the Cisco Technical Assistance Center to ensure active maintenance and software updates. Qualified candidates must hold Authorized Cisco Support Partner status and possess CCNA or CCNP Security certifications. The project falls under NAICS code 541512, with a response deadline set for November 3, 2026.

Maryland Insurance Administration

POSTED

DEADLINE

LMS Technical Integration ServicesThe LMS Technical Integration Services subcontract involves providing specialized technical installation and configuration of training assets for prime contractors working on Texas Department of Family and Protective Services projects. The primary objective is to install and host project source files within the DFPS Learning Station, offering expert technical consultation to guarantee that all materials are fully operational and accessible within the live environment. This engagement focuses on the delivery of a fully functional training system hosted on the agency's learning management system. The opportunity is categorized under NAICS code 541512 and is associated with the Texas Department of Family and Protective Services, with a response deadline set for November 12, 2026.

Department of Family and Protective Services

POSTED

DEADLINE

TAPS Systems Integration ServicesThe TAPS Systems Integration Services subcontract focuses on the technical integration of the TAPS platform with existing agency systems for prime contractors working on City of Tucson Transportation and Mobility projects. The scope of work involves the development of custom APIs and standard connectors to facilitate seamless data flow between TAPS and various third-party systems, including payment gateways, APC, GTFS, and CAD/AVL, utilizing middleware for connectivity. To ensure long-term flexibility and prevent vendor lock-in, the contractor must adhere to open documentation standards. This project falls under NAICS code 541512 and is managed by the Transportation and Mobility agency in Arizona, with a response deadline set for November 30, 2026.

Transportation & Mobility

POSTED

DEADLINE

Transit Account and Passenger System (TAPS)

Solicitation # 270200

The City of Tucson, through the Transportation and Mobility agency, has issued a sources-sought Request for Information (RFI) under solicitation number 270200 for a Transit Account and Passenger System (TAPS). This initiative seeks to establish an enterprise customer account platform rather than a simple card database to support fixed-route bus and streetcar services. The scope encompasses the planning, design, implementation, and operation of a system for rider registration, customer account management, credentialing, utilization tracking, and reporting. A primary objective is to ensure the platform is accessible, multilingual, and usable for riders regardless of smartphone ownership, while maintaining secure interfaces and open documentation to prevent vendor lock-in. The agency is utilizing this RFI to gather market research on available solution models, implementation timelines, and cost drivers to inform a future procurement strategy. Key areas of interest include cybersecurity frameworks, identity assurance, and the potential for future account-based fare collection. While this is not a formal request for proposals or a binding contract, the agency is requesting non-binding, order-of-magnitude pricing for various components, including one-time implementation, software subscriptions, cloud hosting, field hardware, and professional services. Responses are due by November 30, 2026, and should be submitted as electronic PDFs following the suggested response format.

Transportation & Mobility

POSTED

DEADLINE

Key Management Software Implementation and ConfigurationThe Key Management Software Implementation and Configuration subcontract, issued by the Rockdale County Board of Commissioners in Georgia, focuses on configuring the software layer of key management systems for prime contractors working on Rockdale County Sheriff’s Office jail projects. The scope of work includes establishing key-set information, user access controls, alerts, notifications, and audit trail reporting. To ensure operational integrity, the contractor must adhere to County Change Management Procedures and provide comprehensive proof of testing for all configurations. The primary objective is the delivery of a fully configured software system featuring verified access controls and reporting functions. This project falls under NAICS code 541512, with a response deadline set for December 3, 2026.

Rockdale County Board of Commissioners

POSTED

DEADLINE

Transit Systems IntegratorThe Transit Systems Integrator subcontract involves the technical integration of OBVSS for prime contractors working on CMRTA transit projects. The scope of work focuses on connecting surveillance systems with existing IT software, identity management systems, vehicle multiplex systems, Multi-Function Displays, and mobile data terminals through the use of API integration tools. The final deliverable must provide real-time monitoring capabilities and a CAD/AVL data overlay while maintaining strict compliance with SMRTA security and IT standards. This opportunity is categorized under NAICS code 541512 and is associated with The Comet in South Carolina. Interested parties should note that the response deadline is December 8, 2026.

POSTED

DEADLINE

Network License Implementation ServicesThe Network License Implementation Services subcontract involves the technical activation and configuration of network licenses for prime contractors working on projects for the Anaheim Union High School District in Anaheim, California. The selected provider will be responsible for configuring network equipment to enable licensed features and validating all services to ensure full operational readiness. The final deliverables include a fully functional, licensed network environment and a detailed implementation report. To qualify for this opportunity, contractors must hold manufacturer certification in the proposed solution and pass California Law criminal records checks. Interested parties must submit their responses by November 23, 2026. This project falls under NAICS code 541512 and is focused on delivering specialized technical services to support the district's network infrastructure.

Anaheim Union High School District

POSTED

about 8 hours ago

DEADLINE

in 26 days

General Info

Agency

Rhode Island Purchasing

NAICS

541512 - Computer Systems Design Services

Place of Performance

RI, USA

Set-Aside

NONE

Documents

CRM RFP Attachment A - Technical Requirements

specifications

High

CRM RFP Attachment B Cost Sheet (4-22-24)

specifications

High

RFP 24004250 Addendum

amendment

High

RFP24004250 - CCRI Comprehensive CRM Software Solution

rfp

High

RFP24004250: CCRI Comprehensive CRM Software Solution

rfp

High

RFP 24004250 CCRI - Customer Relationship Management (CRM)

rfp

High

RFP 24004250 Q&A

q-and-a

High

RFP24004250 Solicitation Change Details Report

amendment

High

ISBE Form - RFP Appendix B MBE/WBE Participation Plan

1 page · form

Low

Supplemental Bidder Attestation Form for R.I. Gen. Laws § 37-2-13.1(b)

attestation-form

Low

AI Contract Breakdown

Uniform Contract Format

Timeline

1 update

PhaseClosed

PostedMay 13

Solicitation

Notice updatedMay 13

Response deadline changed from Jun 10, 2024 to Jun 24, 2024. NAICS code changed from 517919 to 541512.

Response DeadlineJun 24

Deadline has passed

Submission Closed

06/24/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyRhode Island Purchasing

Contacts1 person available

OfficeN/A

Organization / AgencyRhode Island Purchasing

Office AddressN/A

Contacts

Gail Walsh

contact@example.gov

+1 (555) 000-0000

Full Description

The Community College of Rhode Island (CCRI) is seeking a replacement for their existing Ellucian Banner recruiting, application and admissions system as well as a comprehensive Customer Relationship Management (CRM) software solution able to deliver the highest caliber of services to the entire CCRI community. For more information, a. when viewing from public bid board, click on the “print/download solicitation” button in the upper right corner of this window, or b. vendor can login to their WebProcure account to view this solicitation in full.