Cisco Unified Call Manager (CUCM) Flex Licensing Management

The contract involves the provision, management, and administration of 800 enterprise-wide Cisco Flex Plan licenses for on-premises hosted calling services under the Cisco Unified Call Manager Flex Licensing framework. This includes full lifecycle management of user provisioning, entitlement tracking, license allocation, and ongoing administrative support to ensure seamless operation of the calling infrastructure. The scope is limited to on-premises deployments, requiring the contractor to handle all technical coordination, compliance monitoring, and service continuity for the licensed environment. This is a subcontract under the Buy Indian Set-Aside program administered by the Department of Health and Human Services through its Indian Health Services, with the North American Industry Classification System code 518210 designated for data processing and related services. The performance location is specified as Gallup, New Mexico, with a response deadline of May 14, 2026, and the opportunity was posted on May 5, 2026. The contracting activity is managed by the Omas Strategic Buying Center - Information Technology, indicating a federal procurement context aligned with tribal service obligations and technology modernization goals within the Indian Health Service.