City Of Downey Erp And Up Rfp

With this RFP, the City seeks to replace its existing Tyler Eden system with a proven, state-ofthe-art, on-premise or cloud-based ERP solution. The proposed ERP system should provide the following integrated functionality (meaning that the individual components of the system utilize a shared repository of information and processes to ensure that all users have access to the same information, that redundant data entry is not required and that each of the components has a similar “look and feel”): Financial Management including but not limited to: General Ledger / Accounting, Budget, Accounts Purchasing / Procurement, Vendor Management, Contracts Management, Accounts Payable including Vendor Self Service, Accounts Receivable / General Billing, Cashiering / Cash Management, Capital Accounting, Project and Grant Accounting, Fixed Assets Management, Bank Management / Reconciliationo Including standard workflow, inquiries and reporting across the platform Payroll Processing including Pay Administration / Salary Management, Payroll Execution, Year-End Processing (W2s, 1099s), Salary Projections, and comprehensive analysis capabilitieso Including standard workflow, inquiries and reporting across the platform Human Resources (HR) Management including but not limited to: Core HR, Position Control, Recruitment, Employee On-boarding, Employee Master File, Benefits Administration, Leave Administration, Learning Management and Certification, Performance Reviews, Personnel Actions, Employee Self Service, Time and Attendance,Employee Separation / Off-boardingo Including standard workflow, inquiries and reporting across the platform Utility Billing (UB) including but not limited to Customer Account and Location details, AMI and manual Meter Readings, Financial Management, Billing and Collection / Delinquency Management, Service Order Management, Cashieringo Including standard workflow, inquiries and reporting across the platformThe City also desires to obtain the services of outside firms or individuals to help the City; the selected organization will provide the full range of services including the following: Project Management Software Installation and Configuration Business Process Review and Redesign Implementation Consulting Data Conversion Services Acceptance Testing Support End User Training  Documentation Report Writing Software Maintenance and Post-Implementation SupportProposers should identify any additional services to be provided either during or following the proposed solution implementation.The City’s goals include gaining efficiencies and updating existing processes, improving the timeliness, accuracy, and consistency of information; and improving internal operations. The new ERP system should meet the following objectives, at minimum:  Provide a single, comprehensive and integrated solution to manage the City’s financial and human resource functions; Reduce or eliminate the need for redundant data entry; Reduce or eliminate the need for manual input when preparing the annual budget and financial statements; Provide an up-to-date, user friendly and intuitive user interface to promote system use and productivity;  Streamline business processes to take advantage of best practices through automation, integration, and workflows; Provide interface capabilities with third-party systems used for permitting, recreation, dog licenses, and others;  Improve and provide necessary reports and access to data through inquiry or drill down capabilities; and Provide a vendor self-service portal and an employee self-service portal.The City prefers Software-as-a-Service (SaaS) implementation models; however, vendors must clearly identify and discuss proposed mitigations for any challenges raised by a SaaS implementation with respect to the City’s existing technology infrastructure and the required integrations which were identified and included with this RFP.