Claims Management System Implementation and Training Services

This contract involves the implementation and configuration of a claims management system, including the setup of business rules tailored to the specific needs of the client. The scope also includes delivering user training, which can be conducted either on-site or remotely, ensuring that users are well-equipped to operate the system effectively. Additionally, the system will feature self-monitoring capabilities to track service usage, enhancing operational oversight. The contract is a subcontract opportunity under an Indian Small Business Economic Enterprise (ISBEE) set-aside, specifically associated with the Department of the Interior and Indian Health Services. The work is to be performed for the Billings Area Indian Health Service, part of the Department of Health and Human Services, with a deliverable location zip code of 59255. Responses to this solicitation are due by July 2, 2026, and it falls under the NAICS code 541512, which covers computer systems design services.